This topic has 2 voices, contains 14 replies, and was last updated by  TB Support 2769 days ago.

Setup can you help?

ThemeBurn Support › Forums › OpenCart Themes › Kiddos OpenCart Theme › Setup can you help?

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Hi, setup and sample data can you help? I have failed. Can you do the installation procedure?
 nevzatakpolat
September 21, 2016 at 10:59 pm #51221

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
September 22, 2016 at 12:35 pm #51236

Thanks
 nevzatakpolat
September 22, 2016 at 1:00 pm #51244

Hi,

We’ve installed the theme on your store. We haven’t run the sample data import, since we do not know, if you want to wipe all existing settings.

Can you please confirm that everything is OK?

BR,
ThemeBurn team
 TB Support
September 22, 2016 at 2:40 pm #51257

Everything okay, thank you very much. :)

 nevzatakpolat
September 22, 2016 at 2:47 pm #51258

Could you look into the administration panel? There is a problem. :S
 nevzatakpolat
September 22, 2016 at 3:16 pm #51259

Hi,

Is there any reason you are using OpenCart 1.5 (1.5.5)? It seems that there is some problem with sample data installation on this version that we need to fix. Can you try to install OC 2? We would use the cPanel you have provided, but cannot deal with Turkish.

BR,
ThemeBurn team
 TB Support
September 22, 2016 at 4:20 pm #51263

Forgot to say that you could still use the current installation, but cannot install sample data.

BR,
ThemeBurn team
 TB Support
September 22, 2016 at 4:22 pm #51264

There isn’t a special reason. 2 x you can install it.
 nevzatakpolat
September 22, 2016 at 4:24 pm #51265

I can’t without the sample data. :( What do I do?
 nevzatakpolat
September 22, 2016 at 4:26 pm #51267

If you install the “Demo 2″ I’d appreciate it.

http://demo.themeburn.com/kiddos/2/
 nevzatakpolat
September 22, 2016 at 4:29 pm #51268

Hi,

Your installation should be ready. Please take a look.

BR,
ThemeBurn team
 TB Support
September 22, 2016 at 5:38 pm #51280

Thank you for your patience. :)

 nevzatakpolat
September 22, 2016 at 6:00 pm #51288

Hi,
Established the admin panel is damaged.
 nevzatakpolat
September 23, 2016 at 12:37 pm #51312

Hi,

We’ve checked you admin and cannot find any problem? Can you give us a link to the damaged page?

Thanks,
ThemeBurn team
 TB Support
September 25, 2016 at 11:56 pm #51405
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