This topic has 2 voices, contains 12 replies, and was last updated by  TB Support WP 3627 days ago.

Shoppica 1.4.2 – Woocommerce 2.1.5 problems still exist

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Shoppica 1.4.2 – Woocommerce 2.1.5 problems still exist

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Hi, I updated a test site to all the latest versions and noticed the following glitches still exist.

Double quantity arrows on variation products

Sometimes no add to cart button on variable products along with no sidebar widgets. I have noticed a few times I was able to being them back by manually going into the product page and resaving the product but not doesn’t seem to work very good.

Most of the variable products show double quantity arrows or none at all, no sidebar and no add to cart button. This as with a fresh install of Shoppica.

My test site is local so I don’t have a version for support to access yet as I can’t update my main site until these issues are sorted.

I will work on getting a test version on my web sever so that you can take a look but thought I would mention this incase you aware and can post fixes.

I have attached a screenshot of one of my variable products which shows, no sidebar, no add to cart, no quantity box.
 reboot
March 12, 2014 at 3:00 am #31004

Hi, I have setup a test site to show you the issues, please investigate and then let me know the fixes applied so that I can apply them to my live site and get it all upgraded. Thank you.

Please check my products, especially variable and you will see missing add to cart and widgets as well.
 reboot
March 12, 2014 at 5:06 pm #31016

Hello,

On our demo installations, we didnt encounter these bugs. We will check again and if there is any problem we will submit new patch.

Best,
ThemeBurn team
 TB Support WP
March 12, 2014 at 5:07 pm #31017

Have you taken a look yet? I posted my details…

  • This reply was modified 3692 days ago by  reboot.
 reboot
March 18, 2014 at 4:30 am #31081

Hello,

We still cant replicate some of the problems. Will let you know when we find solution.

Best,
ThemeBurn team
 TB Support WP
March 19, 2014 at 4:05 pm #31104

Any update on this? My test site is still up and you will see that there are no sidebars and no add to cart buttons for my variable products, regular products seem fine. Really want to upgrade my site for security purposes and for new WC 2 features.
 reboot
April 9, 2014 at 6:58 pm #31432

Hello,

We find what the problem is but, we are not able to find a solution for the moment.

We will submit new theme patch when everything is fixed.

Thank you for understanding.

Best,
ThemeBurn team
 TB Support WP
April 17, 2014 at 12:34 pm #31508

Hi, I have applied the latest 1.4.3 theme update to my test site and still have the same issues with sidebars not showing and variable products now showing Add to cart button.

Can you please visit the site and find out the issue as I really need to update my live site to newest version for security and compatibility.
 reboot
May 14, 2014 at 6:40 pm #31870

Hello,

Please resend your ftp details, we think we found what the problem is and how to fix it.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
May 16, 2014 at 1:28 pm #31905

Ok here. Also please let me know what the fix is so i can apply to my live site. Thanks so much!
 reboot
May 16, 2014 at 4:48 pm #31907

Hello,

We are not able to login with provided details (FTP).

Best,
ThemeBurn team
 TB Support WP
May 17, 2014 at 2:56 pm #31921

Hi those details are right, perhaps your IP range is banned by my server. I shut off the protection. Please try again and let me know.
 reboot
May 17, 2014 at 6:41 pm #31927

Hello,

We have fixed the problem by applying attached patch to your test installation. Now everything works fine.

Best,
ThemeBurn team
 TB Support WP
May 21, 2014 at 10:50 am #31955
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