Hi, I just installed Shoppica 2 on my web store and for some reason the website does not load whatsoever on the iPhone (iPhone 4, iOS5.1, Safari). However, it works perfectly fine with the iPad. I tried doing some trouble shooting and the best I found was that some sort of host file was missing. Not sure what that means exactly, but if anyone could help out that would be great!
Webstore info:
http://www.GunSafari.com , OpenCart 1.5.2.1 , Shoppica 2.0 installed with no core files changed (vqmod files are installed though)
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This reply was modified 4331 days ago by brotsky.
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This reply was modified 4331 days ago by brotsky.
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Hi,
There is a strange loop indeed.
Can you share your website details (admin and ftp), so we can check.
Best,
ThemeBurn team
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Thank you for the fast reply!
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Hi!
It seems a page caching extension is causing your issues. You need to disable this extension if you want to use Shoppica. Actually, I wouldn’t recommend this extension at all – it’s only partial and half-working solution for opencart speed issues. It would surely cause problems with the default opencart installation, not only with Shoppica.
The good news is that we have prepared a Shoppica 2 caching extension which will solve most of the opencart performance issues. It would be released very soon.
P.S: sorry for the late response, but we have been extremely busy last week.
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Of course, I completely understand! I will go ahead and disable that now. Thanks!
Also, there seems to be an Internet Explorer problem as well — not sure if that’s cache related or not.
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If you observe IE problems after removing the caching extension, please post your issues here (be sure to mention IE version and provide a screenshot if possible).
Regards,
ThemeBurn team
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Here are the IE problems I am experiencing. I disabled page cache and re uploaded the screen.css file:
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Hi,
We’ve seen you have managed to fix IE issues as well. Will mark the topic as resolved.
Best,
ThemeBurn team
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Hi TB,
I also have a similar problem. It seems there is a weird re-direct loop when using mobile devices. The homepage loads fine, but then any page clicked on re-directs continually to and from the homepage and the page you are trying to visit.
OpenCart Version: 1.5.5.1
Theme version 2.2.3
Help in this matter would be greatly appreciated.
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Hi TB,
When the Smart Cache plugin is disabled, the re-direct loop on mobiles doesn’t occur. The downside however is the site is incredible slow due to the number of categories. Is there a fix for this? Thank you in advance.
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@kwaek
Open catalog/view/theme/shoppica2/template/tb/header.tpl and comment or remove this line:
window.location.reload();
This will remove the constant redirection.
BR,
ThemeBurn team
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