Shoppica Mobile Images Stretched – Please Help!

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Hi, on the product page of my site, when you click on the product single view, the image seems stretched VERTICALLY by about 50 pixels. Not a full square, as I uploaded the image, seems a slight rectangle. Please help

 nislam
November 19, 2014 at 3:41 pm #34571

Hi,

We will need the website url.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

November 21, 2014 at 12:24 pm #34661

Hi, my site is the following;.. but please not, on DESKTOP the images are perfectly fine.
It is on MOBILE devices, where the images seem vertically stretched for some reason. Not on main page but on single product view.

Thanks for the help!

 nislam
November 29, 2014 at 12:18 pm #35010

Hello,

We have checked your website with Android Phone and iPad and your images looks just fine. What mobile device do you use to test?

Best,
ThemeBurn team

December 4, 2014 at 6:18 pm #35208

I’ve tested with all devices. Iphone, Android, the images on single product view are steetched up and downwards. Sorry to be a pest, but we can’t figure out what it is.

If you click on the actual image, “zoom version” you’ll see the difference. The image that opens looks amazingly sharp. But the image on single product is blurry vaguely and stretched vertically.

 nislam
December 7, 2014 at 11:16 pm #35270
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December 12, 2014 at 1:22 pm #35531

Hi,

Thanks for your reply.

The path that you have quoted does not exist for a WordPress install.

Can you please tell me where I can find this file on my WordPress version of the theme as I do not have a catalog folder.

My folders are the default WordPress ones which are wp-admin, wp-content and wp-includes.

I have also put the code into the custom styles in the theme admin and nothing changes.

 nislam
December 13, 2014 at 5:43 pm #35575

Hello,

Correct path is shoppica/css/screen.css.php. Sorry previous one was for Open Cart version :)

Best,
ThemeBurn team

December 18, 2014 at 10:16 am #35813
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