Hi,
I recently installed the Shoppica theme, selected it under Settings in the control panel, and it is still not showing up on my homepage, cg.redstickstrategy.com.
Can anyone tell me what’s going on?
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Hi,
We will need admin and ftp access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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TB Support,
Did you get a chance to check it out? Or do you need more info?
Thanks!
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Hi,
we tried several time to connect with the provided FTP credentials, but without avail. When using justhost.com as hostname, we receive timeout. When using redstickstrategy.com we receive wrong username/password error. There are likely some restrictions.
Anyway, we browsed the admin area and it seems you didn’t upload the Shoppica files correctly. Are you sure you followed the installation steps precisely ? You need to upload all the files from “FILES TO UPLOAD” to the OpenCart root directory on your server.
Regards,
ThemeBurn team
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