Hi,
The subscribe newsletter button is working fine in desktop. But once I open it on the mobile device (tested on multiple mobile phone), the subscribe button is not working after I press it. Nothing happen after pressing the button. (Except the button turned black). Please take a look at the attached screenshot. Please advice how to resolve this issue.
Thanks
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Hi,
The problem comes from the browser cross domain origin policy. Your configuration url is site.com and some mobiles (iPhone e.g.) always opens the http://www.site.com version. Since we use the default routing generators Newsletter block requests a non www url from www domain (a cross domain request).
Your solutions would be to:
- Redirect http://www.site.com to site.com
or
- Open system/vendor/BurnEngine/extension/newsletter/catalog/view/template/widget/newsletter.tpl and replace:
<?php echo $tbData->url->link('newsletter/subscribe'); ?>
with:
index.php?route=newsletter/subscribe
BR,
ThemeBurn team
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Thank you. The issue has been resolved as you advised.
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Glad we’ve helped
BR,
ThemeBurn team
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