The setting days of new product label does not work

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Dear TB Team,

I would like to set the number of the days of new product labels on the Common settings control panel, but I can not.

I have set it to 30 days but the older products show as new product by new product label.

My webpage is: http://www.hamashop.hu

Could you help me to solve this problem?

Thank you very much.

Zoltan

 

 

 

 

July 18, 2017 at 4:15 pm #60479

Hi Zoltan,

We will need a live example. Can you provide website url, admin and ftp access, so we can check?

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

July 20, 2017 at 12:04 pm #60501

Hello TB Team,
thank you for your reply.

Thank you very much!

Brgds:
Zoltan

July 20, 2017 at 5:20 pm #60517

Hello TB Team,

Have you managed to check my problem?
I have gave all the access for you days ago..

Thank you,
Zoltan

July 26, 2017 at 5:38 pm #60593

Hi Zoltan,

“New product” label days are counted based on the “date_added” field in the database or based on the “date_available” field if the date there is newer that “date_added”.

We’ve dumped your database and all your products are added after 10.07.2017, which is less than 30 days up to this day. Date available (if existing) is set for 2016 which is a year back and that is why “date_added” is taken in consideration.

BR,
ThemeBurn team

July 28, 2017 at 1:03 pm #60646
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