This topic has 2 voices, contains 7 replies, and was last updated by TB Support 1988 days ago.

Trying the install Demo and stuck "Reading Theme Settings"

Tagged: install demo problem

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Hello, i am trying to install Demo 2 but system stuck “Reading Theme Settings” as attached screen shot… Systems Info… Current theme Kiddos v1.3.1 /installed on 31.10.2018 09:36/ BurnEngine version 1.3.1 OpenCart version 3.0.2.0 HTTP Server LiteSpeed MySQL server version 5.5.61-cll-lve PHP version 5.4.40 PHP memory limit 256 MB PHP Zip extension Yes Can you help me for install demo 2 data? Thank you…	edwebz
November 2, 2018 at 7:58 pm #65962
This reply was modified 1993 days ago by edwebz.	edwebz
November 3, 2018 at 10:59 am #65964
Hi, We’ve checked your installation and found a missing theme file: https://i.imgur.com/J60FXL6.png The problem however is when we try to upload it, it is then automatically removed. You will need to check your hosting support about some automated software that might be the cause. Otherwise theme works normally. BR, ThemeBurn team	TB Support
November 6, 2018 at 10:01 am #65972
i was trying to upload again… sorry i wasnt to know that you are chcking… your image link not working… i can re install and i gave you my hosting details, can you check my system?	edwebz
November 6, 2018 at 10:06 am #65973
oh i see now this picture, i used vpn, yes you are right , my hosting deleting automatically, i will contact with my hosting provider, thank you…	edwebz
November 6, 2018 at 10:11 am #65974
Hi, You can use a proxy service to check website that are not reachable: http://kproxy.com The problem is not that you were trying to upload again. The problem is that when uploading this file is deleted by your hosting service: `system/vendor/BurnEngine/library/vendor/Archive_Tar.php` We’ve checked your cPanel configuration, but unfortunately weren’t able to find you any setting that might be the cause. It is best to ask your hosting provider. BR, ThemeBurn team	TB Support
November 6, 2018 at 10:12 am #65975
Thank you so much, problem solved… Have a good work…	edwebz
November 6, 2018 at 11:08 am #65977
Glad to see the problem has been resolved! BR, ThemeBurn team	TB Support
November 8, 2018 at 2:34 pm #66014

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