Urgent! Pavilion 2 Crash!

ThemeBurn SupportForumsOpenCart ThemesPavilion OpenCart ThemeUrgent! Pavilion 2 Crash!

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Hello!

I have a very big problem with the Pavilion theme.

It happened with me 2 days before, now it happened again.

My Pavilion theme is nowhere to be found! I wanted to access the Burnengine – Extensions section, then I got kicked out of admin panel. When I logged back in, Pavilion theme is nowhere to be found! “Please install it again”. My whole freaking website is gone! http://i.imgur.com/MxK8OCG.png

Is this a bug or just keeps happening to me?!?!

Please help me out somehow because this way the theme is kinda useless!

February 3, 2017 at 10:11 am #56083

Hi,

We haven’t been reported of such a problem until now. Possible causes can be many e.g. corrupted database. What we could recommend is to setup a daily or weekly database backup that you can use in such cases.

BR,
ThemeBurn team

February 7, 2017 at 11:12 pm #56177
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