ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →


Forum Topics Posts
29 356
  • Oh bother! No topics were found here!


Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
Shoppica 2 OpenCart Theme
Pavilion OpenCart Theme
Kiddos OpenCart Theme
Technopolis OpenCart Theme
WordPress Themes
Shoppica WordPress Theme
HTML Templates
Shoppica HTML Theme
What’s new?
Updates, additional Resources, and general announcements
Feature Requests
What do you want in our themes?
Submit your site and see what others have done!
General Questions
Common questions and feedback regarding forum use.

Latest topics

Topic Voices Posts Freshness Last poster
Save settings doesn’t work

in: Pavilion OpenCart Theme

3 13 508 days  coinmad
Enable ad to cart button when price is 0

in: Pavilion OpenCart Theme

3 3 519 days  MNaef
cant go to payment step in checkout

in: Kiddos OpenCart Theme

1 1 528 days  drakas
Remove link from categories

in: Technopolis OpenCart Theme

2 3 549 days  andar82
[Not a support question] Page builder endless loading

in: BurnEngine

3 8 549 days  andar82
Hide Main Category in header mobile view

in: BurnEngine

1 1 553 days  geranmo
Checkout Problems Opencart 3

in: BurnEngine

1 1 590 days  diegoraj
Problem cart multilanguage

in: General Questions

3 9 605 days  Solar
Users can not register to the site

in: BurnEngine

2 7 626 days  thewizardy
Died company? No support??

in: General Questions

4 7 635 days  pipoy
How I can restore Default built-in settings for System page?

in: BurnEngine

1 1 645 days  0472
write a review link doesn't work

in: BurnEngine

3 6 653 days  dknight00
'Unknown " tbSlotStart – Urgent

in: Pavilion OpenCart Theme

1 1 662 days  fdomingues
Support Policy (read before posting)

in: General Questions

5 6 665 days  Qanna
No "Sold Out" button on my website

in: Shoppica WordPress Theme

2 3 665 days  Qanna
Viewing 15 topics - 16 through 30 (of 9,570 total)