ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →


Forum Topics Posts
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Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
Shoppica 2 OpenCart Theme
Pavilion OpenCart Theme
Kiddos OpenCart Theme
Technopolis OpenCart Theme
WordPress Themes
Shoppica WordPress Theme
HTML Templates
Shoppica HTML Theme
What’s new?
Updates, additional Resources, and general announcements
Feature Requests
What do you want in our themes?
Submit your site and see what others have done!
General Questions
Common questions and feedback regarding forum use.

Latest topics

Topic Voices Posts Freshness Last poster
cant go to payment step in checkout

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1 1 359 days  drakas
Remove link from categories

in: Technopolis OpenCart Theme

2 3 380 days  andar82
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in: BurnEngine

3 8 380 days  andar82
Hide Main Category in header mobile view

in: BurnEngine

1 1 384 days  geranmo
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in: BurnEngine

1 1 421 days  diegoraj
Problem cart multilanguage

in: General Questions

3 9 436 days  Solar
Users can not register to the site

in: BurnEngine

2 7 458 days  thewizardy
Died company? No support??

in: General Questions

4 7 467 days  pipoy
How I can restore Default built-in settings for System page?

in: BurnEngine

1 1 476 days  0472
write a review link doesn't work

in: BurnEngine

3 6 484 days  dknight00
'Unknown " tbSlotStart – Urgent

in: Pavilion OpenCart Theme

1 1 493 days  fdomingues
Support Policy (read before posting)

in: General Questions

5 6 496 days  Qanna
No "Sold Out" button on my website

in: Shoppica WordPress Theme

2 3 496 days  Qanna
The mobile menu is not visible on multi-store sites

in: Technopolis OpenCart Theme

1 2 505 days  0472
Wishlist count disappears when reloading the page.

in: BurnEngine

1 1 517 days  wdevel
Viewing 15 topics - 16 through 30 (of 9,568 total)