Content Area in control panel "add row" problem

ThemeBurn SupportForumsOpenCart ThemesTechnopolis OpenCart ThemeContent Area in control panel "add row" problem

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I bought the theme today, and whenever I want I get this error

I am running OC 2.2 With an RTL language

September 27, 2016 at 12:41 pm #51481


We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

ThemeBurn team

September 27, 2016 at 6:18 pm #51493
September 28, 2016 at 8:38 am #51529

I really appreciate your efforts. The Theme is amazing, but I really need to get this problem solved.
an Image has been attached.

September 30, 2016 at 11:31 pm #51609

Any chance of getting support with this issue ? :(

October 3, 2016 at 7:43 pm #51667


Your problem has not been ignored. Unfortunately, some issues take more than the regular “2 business days” time to get resolved.

Thanks for the patience.

ThemeBurn team

October 4, 2016 at 12:48 am #51705

Thanks for your reply. I appreciate your efforts.

October 4, 2016 at 2:06 am #51717


we have fixed the issues with the error message you were receiving. It seems your server is using an extension, called ‘mod_security’, which makes very paranoid restrictions to your environment.

You could face additional issues, which are not connected with our theme. You could ask your administrator to disable the ‘mod_security’ extension or at least increase its SecRequestBodyNoFilesLimit value.

This issue is very specific and rare, that’s why it took longer to resolve. Thanks for the patience.

ThemeBurn team

October 4, 2016 at 11:01 am #51730

Thank you guys for your help. a 5 star theme and support.

October 5, 2016 at 8:56 pm #51769

Glad we’ve helped!

If you are happy with Technopolis, we will be grateful, if you rate our theme in ThemeForest.

ThemeBurn team

October 5, 2016 at 9:10 pm #51770
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