This topic has 2 voices, contains 9 replies, and was last updated by  TB Support 1899 days ago.

File upload problem

ThemeBurn Support › Forums › OpenCart Themes › Technopolis OpenCart Theme › File upload problem

This topic has been marked as resolved.

My products have quantity variation and the option to send files on the product page!
Then when the customer selects the quantity and sends the file, the first product goes to the cart normally, so that when a second product is sealed and the file is sent, in the shopping cart, the file of the first added product disappears!
I’m having this serious problem, this only happens with the theme purchased.
I also want to remove the name: Free delivery – Money back guarantee on the product page, how do I do it?

  • This reply was modified 2475 days ago by  icaroamb.
  • This reply was modified 2475 days ago by  icaroamb.
  • This reply was modified 2475 days ago by  icaroamb.
 icaroamb
July 10, 2017 at 2:39 pm #60290

Hello, to access my site you need….
 icaroamb
July 10, 2017 at 2:52 pm #60294

Hi,

1) This problem has been fixed in the most recent version of Technopolis (BurnEngine). We see that your installation shows the latest version, but we cannot confirm the issue locally. Is there a chance you haven’t properly updated your theme? Or this is your initial installation?

2) This is what you need to remove:

http://i.imgur.com/3Szp1gV.png

BR,
ThemeBurn team
 TB Support
July 11, 2017 at 10:48 am #60314

This is my initial installation, everything is recent, everything is up to date! I need it to be solved!

And about removing the names I’ve already deleted the blocks previously and they do not disappear.
 icaroamb
July 11, 2017 at 3:52 pm #60321

Hi,

You need to expand the block group. Icon list with free delivery and money back guarantee texts is at the bottom.

We will look at the disappearing options problem. Please do not revoke your admin and ftp credentials.

BR,
ThemeBurn team
 TB Support
July 11, 2017 at 4:19 pm #60327

My biggest need is about uploading files, I need this resolved!
 icaroamb
July 11, 2017 at 4:55 pm #60331

I’m still waiting for a resolution of my problem, please!
 icaroamb
July 14, 2017 at 3:17 pm #60405

Hi,

your issue with file upload has been fixed. The fix will be also included in our next release.

Regards,
ThemeBurn team
 TB Support
July 14, 2017 at 4:56 pm #60409

Quando vão me responder? Para comprar é fácil responder, mas para responder o problema não né, quero saber como posso descobrir o login e e-mail usado na vompra
 icaroamb
January 26, 2019 at 1:09 pm #66864

Hi,

The problem you describe has been fixed for a long time. You can download the latest version of your theme from your ThemeForest account.

BR,
ThemeBurn team
 TB Support
February 5, 2019 at 11:28 pm #66996
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