This topic has 3 voices, contains 7 replies, and was last updated by TB Support WP 3900 days ago.

In the My Account page- under 'your details' nothing displays – using WPEC

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Hello Support, I was looking into pages on my site and I noticed that the page that should display my details in my account on the actual website displays nothing. Can you please advise on how to fix this as I don’t want new customers encountering this….. I also noticed that I have 2 account pages: - My Account - Your account >> What’s the difference & why do I have 2 pages? (note the ‘your details’ link doesn’t do anything on either of them) Thanks	candlesrecharge
June 7, 2013 at 7:40 pm #24149
Hi, We will need the ftp access, so we can check, because the problem is not with pages. You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support WP
June 10, 2013 at 9:35 am #24206
	candlesrecharge
June 11, 2013 at 1:36 am #24247
Hello, Attached is patch with the fix for 3.8.11, btw keep in mind shoppica is not yet compatible with WPEC 3.8.11, we are going to release the patch next week. Best, ThemeBurn team	TB Support WP
June 15, 2013 at 10:30 am #24446
Hello, Can you please tell me what I should be doing with the files you provided? - Where should they be going & do I upload them via FTP or via WordPress? Thank you Danielle	candlesrecharge
June 17, 2013 at 2:49 am #24485
Hello, Extract the archive and upload files to themefolder via ftp. Overwrite existing files. Best, ThemeBurn team	TB Support WP
June 17, 2013 at 4:40 pm #24499
Hi support, I’m having exactly the same problem, nothing happened in “your details” page. When will the patch be released??	musichaws
August 11, 2013 at 5:40 pm #26409
Hello, The patch is already released, please download the latest version from ThemeForest. Best, ThemeBurn team	TB Support WP
August 12, 2013 at 10:38 am #26441

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