New order alert mail notification not working

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Hi

I think this is opencart problem, but still i’m posting this here because i don’t really have any optinon left.
I am using opencart 1.5.6 and I am testing the emails that are being sent when customers place orders.

I have gone into the admin and made sure that I have entered a valid Store Email, made sure that New Order Alert Mail: is set to Yes.

Whenever I make an order I place the order, but as a customer I receive no order email. The store owner also doesn’t seem to be sent. (I recive all other alerts and emails except New order mail alert mail.)

I get nothing in the error.log file system/log I also have nothing in the vqmod.log file.

I am completely stumped as to why these emails are not sending.

I have checked the spam folders of both the customer and the store owner.

Looking at the maillog on the server, there are no records suggesting the email has been sent (this could be why the emails are not being received), but this doesn’t explain why the emails are simply not being sent.

The order is listed in admin under Sales->Orders, just no emails.

Thanks

Has anyone ever come across this before?

 curfi
September 8, 2013 at 9:52 pm #27371

Can you try to install opencart 1.5.5.1 in a subdirectory on the same server just to test if it works like expected ?

September 11, 2013 at 9:54 am #27446

I have same problem. You solve it? How?

February 1, 2014 at 7:51 pm #30232

Solved

February 18, 2014 at 7:11 am #30619

theos17 or curfi can you let me know how you resolved this, i have the same error, my newsletters get sent, i receive emails from contact form, when i update an order status the customer receives the email, just when a customer makes an order neither the customer or myself get an email.

I have tried all the recommendations on opencart forum and nothing seems to work, it may be my own doing as i upgraded to 1.5.6.4 but had some issues so dropped back to 1.5.6.

April 9, 2015 at 8:04 pm #39906
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