Dear Support team,
I just discover that the out of stock message is not working correctly in the shopping cart. It´s the message thats notify customer when they have try to buy more than what I currently have in stock.
Normally the messages shows up in red style just underneat the main title. It´s visible for les than 0,5 sec and them it disappear. It looks like something hiding the message. I have tried to temporarily cleared the css withput any success.
Can you guys see what causes this problem?
All best, Thomas
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Hi Thomas,
We cannot say with 100% accuracy, but can you disable the hotjar tracker for a while? Generally, the way to find out which of the modifications is hiding the message, is to disable them one by one.
BR,
ThemeBurn team
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Hey again,
Yes, Hotjar is now disabled. Is there anything more I should do?
Best regards Thomas
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Hello again,
Just additional information, I just saw that the error message on contact page is also gone, for example if you write a too short message. A warning error message should normally be visible there too.
Best regards Thomas
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Dear Support team,
Are you taking a look at this issue right now?
All best, Thomas
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Hello again,
It looks like it´s a module that creates this error notice problem. The developer is checking right now!
Best regards Thomas
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Hello again,
This problem is solved! It was a module that unfortunately disabled all error messages by mistake. I´m happy that it´s solved!
Many thanks, Thomas
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