dear sir please i serious need help on this themeĀ technopolis theme please what can i do so the theme will work well the checkout is not working please late someone help me
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Hi,
We will need a live example. Can you provide website url, admin and ftp access, so we can check?
You can use hidepost to share private information with the support staff.
BR,
ThemeBurn team
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at first try to please order on this site so you will see the problem this is the website http://www.jimbest.ng am still working on the site you can order and see the problem
opencart 2 don,t have the problem with the theme, but wen i update to opencart 3 the problem start with checkout if i go back to upencart 2 the problem will not show again please what can i do
this is the information you ask me for
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Hi,
Can you please update your theme? Blog problem has been fixed in the latest version.
BR,
ThemeBurn team
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Hi, TB,
Is in this update you resolved this (look at the image) problem?
BR
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@JAZZLT
Unfortunately the “500 internal server error” can have hundreds of different causes and doesn’t provide anything meaningful. Most likely this is a PHP error, which unfortunately we cannot get.
Can you ask your server provider whether you can get the exact error that is behind the 500 server error message?
BR,
ThemeBurn team
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If I use in server PHP version upper then 5.4 (5.6, 7.0, …) all is OK. In version 5.4 you sow problem.
That’s bad news because I have few shops in one server. Now I must rent second server because older webshop (shoppica2) not working with version then 5.6 and upper. Technopolis, Kiddos not working (working with this errors) wit 5.4
OK. Thanks!
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Hi,
5.4 doesn’t cause any problems we know. Once you get the exact error we can take a look at it.
BR,
ThemeBurn team
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Hi,
I bought a second server plan and I moved webshop there. Changed to PHP5.6 – no problems at all. There I talking about Technopolis.
Same problem I have with Kiddos for another custommer. I can give for you credentials to see.
But I don’t want insert in this post because I’m noit owner this post Can I sent for you by email?
BR
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This reply was modified 1881 days ago by JAZZLT.
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Hi,
Yes, you can send credentials to info at themeburn dot com.
BR,
ThemeBurn team
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