This topic has 3 voices, contains 12 replies, and was last updated by  coinmad 1329 days ago.

Save settings doesn’t work

ThemeBurn Support › Forums › OpenCart Themes › Pavilion OpenCart Theme › Save settings doesn’t work

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Hi

I just installed the Pavillion theme and everything seams ok. But when I make a change on Pavillion CP and I click on Save Settings button, it seems that all is ok but when I refresh the page (store page), the changes doesn’t appear. Then I go to CP and the option I changed before is gone.

I missed to change something on instalation or opencart configuration?

 

Thanks

 

 

 
 Dinamitic
November 18, 2014 at 1:02 pm #34500

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support
November 18, 2014 at 1:12 pm #34503

Here is:
 Dinamitic
November 18, 2014 at 1:17 pm #34504

Do you get it? It’s only to know if you are working on it.

Thanks
 Dinamitic
November 18, 2014 at 8:14 pm #34536

We’re looking into this.
 TB Support
November 19, 2014 at 11:01 am #34554

Hi again!

Sorry for the delayed answer. We tested your installation and it seems that everything is working. We changed some options, saved them and the changes are reflected on the frontend.

Do you have problems with particular setting ?

Regards,
ThemeBurn team
 TB Support
November 20, 2014 at 12:39 am #34577

Hi

I have problems to change Theme Settings. For example, to off the Default Menu Code. When you save the changes and reload the CP, the changes are gone.

Can you try it?

Thanks
 Dinamitic
November 20, 2014 at 9:46 am #34588

Okay, confirmed. It does not save. We’re looking for solution.

Thanks for your patience.

Regards,
ThemeBurn team
 TB Support
November 20, 2014 at 10:13 am #34590

We resolved your issue. FYI:

The problems is with a deprecated PHP directive of your server. It is called magic quotes and should be off, which is not the case. OpenCart 1.5.x had fix for this, but the fix is removed in OpenCart 2.0.

We provided a fix to your installation to bypass this. Anyway you should set magic_quotes_gpc to off in your server or write the hosting support to do it.

We saw you tried full data import. It seems you reinstalled the theme thereafter. Should we do a full data import for you ?

Regards,
ThemeBurn team
 TB Support
November 20, 2014 at 11:59 am #34596

We resolved your issue.

FYI: The problems is with a deprecated PHP directive of your server. It is called magic quotes and should be off, which is not the case. OpenCart 1.5.x had fix for this, but the fix is removed in OpenCart 2.0.

We provided a fix to your installation to bypass this. Anyway you should set magic_quotes_gpc to off in your server or write the hosting support to do it.

We saw you tried full data import. It seems you reinstalled the theme thereafter. Should we do a full data import for you ?

Regards,
ThemeBurn team
 TB Support
November 20, 2014 at 11:59 am #34597

Ok, thanks. Can I Uninstall and reinstall the Theme and load the demo store? I want to start working on my site from that.

So I have to ask my server to set off Magix_quotes_gpc anyway?

Thanks
 Dinamitic
November 20, 2014 at 12:35 pm #34598

Yes, you can. You can also update your theme with the newest version we release yesterday. It has some nice new feature, like integrated blog/news module.

Let us know if your update/date import went smoothly.

Regards,
ThemeBurn team
 TB Support
November 20, 2014 at 1:27 pm #34599

Hello,
I’m experiencing the same issue. I have set magic_quotes to off.
I’m currently on PHP 5.6.4 and only the Widgets info can’t be saved.
Let’s say I enter the Featured Products Widget and select a few products or just change the title. If I click on the Update Button and then re-enter the Widget all settings are lost. The settings are lost even if I click on Save Settings.
My Pavilion version is 1.2.5 and my Opencart version is 2.0.2.0

It’s bizarre that the version of my website that runs locally (localhost) works fine and the the exact same website that runs on my Server has that issue. Any idea what might be triggering this behaviour? I even disabled Modsecurity in case it was related to it, but it definitely must be something else. I look forward to your reply.

Thanks
 coinmad
August 28, 2020 at 4:36 pm #68007
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