Users can not register to the site

ThemeBurn SupportForumsOpenCart ThemesBurnEngineUsers can not register to the site

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For some reason the registration form is not available in my site. So the clients can not order anything from it. I don’t know why, but just disappeared.

Thanks in advance :)

November 28, 2017 at 11:47 pm #62685


Here you can find a solution to your problem:

ThemeBurn team

November 29, 2017 at 11:38 am #62688

Hello, thanks for the help.
Now i have a problem with the checkout. When i got to the final step the button for confirm the order is missing, so the clients can not send the order?

November 29, 2017 at 1:58 pm #62699


We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

ThemeBurn team

November 29, 2017 at 2:32 pm #62701


Again i have the problem with the checkout page. The button for the chechout just disappeared. Can you please again help me with solving this problem and probably tell me why this is happening so i can fix it by my self next time?

Thank you in advance,
Luchezar Nikolov

December 14, 2017 at 10:37 am #62865

Hello Luchezar,

We will have to take a look at the live example. We cannot identify the problem only by screenshot. That’s why we need admin and ftp access.

ThemeBurn team

December 18, 2017 at 4:18 pm #62917

Hello, i have again this problem with the missing checkout button. I don’t know why, but when i checked why i don’t have orders i saw that the button checkout is missing. Could you please check for me?

May 2, 2020 at 2:22 pm #67996
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