Morning guys,
One of my clients complained to me yesterday that the coupon code / gift voucher / shipping estimate boxes have vanished from his cart page. I’ve spent a few hours troubleshooting it, but I can’t work out what’s happening
I’ve attached grabs of what his cart page looks like, along with one that’s working on another client site. I’ve ruled out VQMOD issues, caching and so on – I’m hoping you can give me some more ideas on how to sort it out!
Thanks in advance,
Paul
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Let me know if you need FTP access to work out what’s happening? Thanks!
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Hi,
Yes, we will need admin and ftp to check
BR,
ThemeBurn team
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Here you go – thanks in advance
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I’ve fixed this. It was solved with a re-uploading of the OpenCart files, overwriting the ones on the server – I think one must have got corrupted during the failed install of a theme by the client…
Thanks!
Paul
P.S. some of your Pavilion demo sub-domains have stopped working…
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Hi,
Sorry, but we’ve somehow missed to post a reply to this topic. I remember that I have checked your website and the problem was there when using the default theme as well. Glad you’ve managed to solve it.
P.S. Thanks for the warning!
BR,
ThemeBurn team
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