Choose country not working properly :(

ThemeBurn SupportForumsWordPress ThemesShoppica WordPress ThemeChoose country not working properly :(

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Hello,

For some reason I have a bug in the cart page to display the entire list of countries. You will see that it only has Australia & New Zealand selectable- despite having ALL countries selected in the General settings> store>general settings.

I have tried doing select none and that works but when I then select all and resave that setting it doesn’t apply it.

I would also like to know how I can create a top banner to every page in red and add in some writing?

I do hope that you can help me.

Cheers,
Danielle

November 28, 2013 at 5:36 am #29191

Hello,

All countries are disable, did you configure everything correctly?

About the banner, unfortunately there is no such feature and you have to hardcode it to theme files.

Best,
ThemeBurn team

November 29, 2013 at 5:43 pm #29215

Hello,

I ‘think’ I configured everything correctly. Thing is that it WAS working just fine. Then I DID make the change to AU & NZ as the countries. But I got 2 people from other countries that wanted to order so I changed it. It DID work but for some reason something has changed. I didn’t then change anything after I last knew it was working so I am very confused as to why it isn’t working :(

There is also a second issue:
If you are a registered user and you go through placing an order while logged in BUT you don’t complete payment via Paypal. When you then log out & log back in and the cart is cleared, There is no way for the client to resume their order and complete payment. It just shows the order as Incomplete but doesn’t give them the option to pay.

:(

Danielle

November 30, 2013 at 5:19 am #29220

Hello,

In “My Account” their order is listed as waiting payment, and they are able to pay from there.

Best,
ThemeBurn team

December 2, 2013 at 4:57 pm #29253

Hello can you please email me a screenshot of what you are referring to in the My Account section?

Also what about the countries problem?

Thank you,

Danielle

December 2, 2013 at 7:16 pm #29267

Hello,

We forgot that you are using WP E-commerce, not Woocommerce. We are not sure if there is option to pay later for WP E-commerce, you have to ask in WP E-commerce support forum.

About the countries, unfortunately this problem is not related to Shoppica theme, you have to ask for help in WP E-commerce support for it too.

Best,
ThemeBurn team

December 4, 2013 at 1:56 pm #29295
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