Hi,
We are testing out Facebook likebox & have problem with
Likebox style: Pavilion
Facebook “button count” shows correct number but “# people like” under Facebook Page title
displays incorrect number. It’s actually stuck at 3.
I have researched forum and applied latest patch files for facebook likebox
for opencart version 2.0.3.1. but still have same issue.
Any idea? Thank you.
Young
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This reply was modified 2968 days ago by idiopix.
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This reply was modified 2968 days ago by idiopix.
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This reply was modified 2968 days ago by idiopix.
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Please see attached image.
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Hi,
Custom FB like box is based on PHP page scraping and is extremely slow. That is why it is always cached. The wrong number you see is the cached content. It is refreshed on 1 hour, or when you click on the “Clear cache” button in Theme Settings > System.
BR,
ThemeBurn team
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Hi,
I clicked on the “Clear cache” button many times but it’s still showing
“3 people like” instead of correct “like” count. Also, it’s been several days without
any change in count number. I have “Button count” selected and it shows correct number.
If this cannot be fixed & since I can show correct count number with “Button count”,
is there way to not show “3 people like ***” from the page?
Thank you for the support.
Best regards,
Young
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same problem >> http://screencast.com/t/qRhgElt3JOAv its not a caching -vs- time isssue
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Hi,
It seems that Facebook has changed their code and we will need to adapt the widget parser. Will also add the option to disable the entire sentence with the link and the count.
BR,
ThemeBurn team
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Great, what kind of timeframe are we looking at?
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Thank you.
Any idea when the patch will be available?
Is there any way to disable the wrong count number from current script?
Appreciate the support.
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Hi,
Can you tell me which file to edit?
Thank you.
Best,
Young
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Hi,
You just need to add these styles from the Pavilion CP > Theme Settings > Custom > Custom Stylesheet text field.
BR,
ThemeBurn team
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Kind of a 1/4 way fix since it does not just remove wrong count but whole line, result is that now people can’t goto your facebook page from the display.
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Hi,
We’ve made a quick fix for the Facebook likebox. You just need to extract the attached archive in your store root folder. Will add this fix with the next update, so you won’t need to reupload.
Do not forget to clear your theme’s cache.
BR,
ThemeBurn team
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