Add to Cart Button missing for some products in Product Listings

ThemeBurn SupportForumsOpenCart ThemesPavilion OpenCart ThemeAdd to Cart Button missing for some products in Product Listings

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I cannot figure out why for certain products, the Add to Cart button doesn’t show in the Product listing. The product has a non-zero stock.

I only have “Disable Checkout” for products that have “Inquire Sales” status and stock of 0.

In fact, seems like somehow the Out of Stock status setting of products is being used even though there is some stock to order.

 

 yantrr
March 20, 2016 at 2:43 am #45640

Hi,

Can we check your configuration? We will need admin access and the problematic products.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

March 21, 2016 at 12:23 pm #45673
 yantrr
March 21, 2016 at 5:38 pm #45714

Hi,

Here is how custom statuses work (for the moment):

1) Products with “Disable checkout” status have their cart button hidden no matter of their quantity. The idea with this custom status was to easily

2) Products with zero quantity will have their cart button hidden, if System > Option > Stock Checkout is disabled.

3) Products with zero quantity will have their cart button shown, if System > Option > Stock Checkout is enabled.

4) Products with zero quantity and with “Pre-Order” or “Backorder” statuses will have their cart button shown with a custom text. System > Option > Stock Checkout should be enabled.

In your case, you should change (or disable) the “Disable checkout” status. The products with “Inquire sales” out of stock status will have their cart button hidden, when the quantity becomes 0 anyway.

Hope we have helped.

BR,
ThemeBurn team

March 24, 2016 at 2:23 pm #45781

Yes, thanks. That explains everything. I wish it was documented somewhere too because there are many combinations that are possible interacting between Style options and Opencart options and stock quantity.

-ash

 yantrr
March 24, 2016 at 6:25 pm #45802

Hi Ash,

We’ve tried to document every option from the theme panel, but if you are not very sure about something you can always ask here.

BR,
ThemeBurn team

March 25, 2016 at 11:32 pm #45826
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