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ThemeBurn Support › Forums › OpenCart Themes › Shoppica 2 OpenCart Theme › Cannot access admin area after installation
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Thank you for your reply. |
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October 1, 2012 at 3:54 pm #13848
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Our problem seems to be the same? Have we done somethign wrong admin? or is there a fix for it from shoppica side? http://support.themeburn.com/topic/redirect-on-saving-settings |
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October 1, 2012 at 5:14 pm #13863
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Hi, Not Acceptable An appropriate representation of the requested resource /admin/ could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. I then have to delete cookies so that I can log back in to the admin area. This error does not happen when I make any other changes using the module. Please can you help me to resolve this problem? |
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October 3, 2012 at 1:15 am #13924
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I’d be fairly confident in saying the above problems from various other users is identical to mine (previously posted). As soon as I disabled mod_security on my server, the error disappeared. I am not comfortable leaving mod_security off and would really appreciate a work around from themeburns’ end as it defiantly seems to be a more widespread problem now. @cornel23 … if you have access to your mod_security for the account you have installed shoppica on, try temporarily disabling it and then see if the problem goes away. If you do not control the server – this is probably not an option for you. Dan |
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October 3, 2012 at 1:31 am #13925
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I have submitted a support ticket to my hosting provider and they inform me that I cannot disable the mod_security. |
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October 3, 2012 at 3:51 pm #13936
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@broadley I’m not surprised they won’t disable it – it would be a serious security issue and this is why I am so keen for a resolution from themeburn. It’s a shame your host could not temporarily disable it so we could see if it is indeed the same problem. |
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October 3, 2012 at 5:21 pm #13937
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We attempted a to disable it via htacess but it wont. Shame. Just wait on a fix from Imageburn now. Is the issue still there on Shoppica 2 but with earlier Opencarts? |
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October 3, 2012 at 5:26 pm #13938
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I’m working on Opencart v1.5.4 and Shoppica 2. Not Acceptable An appropriate representation of the requested resource /admin/ could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. The difference on this error is that it has a ‘close’ link next to the image manager text and I can clear the error and don’t have to delete cookies. |
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October 3, 2012 at 6:14 pm #13939
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I to 1.5.4 and Shoppica V2.2 Seems to have only come to light with us on 1.5.4 and 2.2 So wondered if we need to. roll back and then wait a theme burn fix in 2.3? |
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October 3, 2012 at 6:18 pm #13940
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Hello ThemeBurn, I am having the same problem as everyone else here on this thread. Can you please just reply to this? I am running out of time on this project, so if you can’t fix this, I would like a credit issued towards a working theme. Thanks? |
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October 4, 2012 at 8:15 am #13953
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Dear ThemeBurn support. Thanks |
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October 4, 2012 at 11:13 am #13957
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Can you try to add this to the beginning of your .htaccess file:
Let’s see if it will help. Regards, |
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October 8, 2012 at 1:09 pm #14083
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This is strange. Just out of interest I went to the Shoppica 2 module and tried to change the store front settings and also add some payment images to the footer and it now appears to be working! Thank you in any event ThemeBurn support team for getting back to me… |
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October 8, 2012 at 1:45 pm #14084
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It appears your hosting is configured to work with mod_security, which cases these errors. The 406 status means that the HTTP request Has accepted headers that the server understood but the client could not understand them or that they were incompatible with what was being requested. Mod_security will filter for certain terms and if it meets them in the request, it throws a 406 or 500 error. Most likely, the Shoppica admin form contains one of these stop words, which are blacklisted by mod_security and this is the cause for the errors after save. You can ask your hosting company to turn mod_security off or you can ask for the export of the blacklisted terms, so we can suggest a fix. Right now we can’t just guess which word in the Shoppica admin forms triggers the mod_security request denial. Hope all is clear, |
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October 8, 2012 at 1:59 pm #14086
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Hi I would suggest to anyone else experiencing these problems to do as I did and contact your hosting provider. |
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October 8, 2012 at 11:55 pm #14101
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