Issues with gallery + featured image for Products after updating WPecommerce + WP

ThemeBurn SupportForumsWordPress ThemesShoppica WordPress ThemeIssues with gallery + featured image for Products after updating WPecommerce + WP

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Ok so I think you have now made a problem even worse for me :(

Whatever you did completely wiped the data I had entered in for the weight and dimensions of ALL my products AND I can’t edit the variations for my rechargeable candle item either :(

Please fix this immediately as what ever you did fixed the white screen problem but now has caused other issues.

I await your immediate response to this as customers can’t place an order through the site as at the checkout it keeps saying to them to enter a postcode to calculate delivery- I AM LITERALLY LOSING SALES.

Danielle

February 6, 2014 at 4:50 am #30329

Hello,

We didnt change anything in Woocommerce to broke the products. The only thing we added is single line in wp-config.php file.

Ask your hosting for database backup and reimport it.

Also do you get any PHP errors?

Best,
ThemeBurn team

February 6, 2014 at 10:05 am #30334
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