Lost the reviews tab

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Very strange but I completely lost the review tab on the product page after updating to the newest woocommerce and shoppica.

Website:

  • This reply was modified 3730 days ago by  Lukas-H.
February 19, 2014 at 12:06 pm #30641

Hi,

We will need the admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

February 20, 2014 at 1:35 pm #30690

Hi,

When you are logged in you can also see this problem:

Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

Maybe that is the reason?

I am also running into the following problem, my rich snippets are not showing up in the Google search results and Google rich snippet tools is giving me the following problem. A weird problem because when I check your demo site everything is fine. But as soon as I download the theme and use it on my own website it gives the following errors in rich snippet tool.

Fout: Missing required field “entry-title”.
Fout: Missing required field “updated”.
Fout: Missing required hCard “author”.

February 26, 2014 at 4:41 pm #30810

Hi,

We will need the ftp access too, so we can check what is the problem with the reviews.

You can use hidepost to share private information with the support staff.

In next few days we will submit new patch where the templates versions are edited.

Best,
ThemeBurn team

February 28, 2014 at 10:23 am #30829

Ok.

Thanks!

March 2, 2014 at 1:41 pm #30852

Hey Guys, any idea why my review tab is gone? Thanks!

March 6, 2014 at 12:24 pm #30909

Hello,

We have checked by cant find what is causing comments_open() to be always false. This is not theme related problem, because it is same with default WordPress theme.

The easiest way will be to force it to true and it will show reviews for all products.

Will let you know if we found any other fix.

Best,
ThemeBurn team

March 7, 2014 at 12:24 pm #30926
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