This topic has 2 voices, contains 5 replies, and was last updated by TB Support 3482 days ago.

Shoppica theme not appearing

This topic has been marked as not resolved.

Hi, I recently installed the Shoppica theme, selected it under Settings in the control panel, and it is still not showing up on my homepage, cg.redstickstrategy.com. Can anyone tell me what’s going on?	redstickstrategybr
November 1, 2014 at 12:07 am #33903
Anyone?	redstickstrategybr
November 3, 2014 at 4:41 pm #33956
Hi, We will need admin and ftp access, so we can check. You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support
November 3, 2014 at 5:19 pm #33957
	redstickstrategybr
November 3, 2014 at 8:34 pm #33965
TB Support, Did you get a chance to check it out? Or do you need more info? Thanks!	redstickstrategybr
November 4, 2014 at 6:07 pm #33994
Hi, we tried several time to connect with the provided FTP credentials, but without avail. When using justhost.com as hostname, we receive timeout. When using redstickstrategy.com we receive wrong username/password error. There are likely some restrictions. Anyway, we browsed the admin area and it seems you didn’t upload the Shoppica files correctly. Are you sure you followed the installation steps precisely ? You need to upload all the files from “FILES TO UPLOAD” to the OpenCart root directory on your server. Regards, ThemeBurn team	TB Support
November 5, 2014 at 11:27 am #34008

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.