"The theme module has not been installed" On established site.

ThemeBurn SupportForumsOpenCart ThemesPavilion OpenCart Theme"The theme module has not been installed" On established site.

This topic has been marked as resolved.

My site has all of a sudden gone down. My web host says they are receiving the following error.

‘The theme module has not been installed. Please, enter the admin area and install Pavilion CP module’

I cannot access my admin page to even login to Opencart.

  • This reply was modified 2555 days ago by  sweebum.
May 1, 2017 at 11:08 pm #58684

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

May 1, 2017 at 11:26 pm #58686

Here you go :

May 1, 2017 at 11:40 pm #58691

Can you please check again? The password is not working. We will also need admin access.

BR,
ThemeBurn team

May 1, 2017 at 11:49 pm #58693

It’s back up. I have no idea what happened. Would you like me to delete this thread?

May 1, 2017 at 11:58 pm #58694

Hi,

We will close it as “resolved” for the moment. If you still have any related problems, please write here again.

BR,
ThemeBurn team

May 2, 2017 at 12:20 am #58697
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.