This topic has 2 voices, contains 9 replies, and was last updated by  TB Support 4233 days ago.

Broken design after installation

Tagged: 

ThemeBurn Support › Forums › OpenCart Themes › Shoppica 2 OpenCart Theme › Broken design after installation

This topic has been marked as not resolved.

Hello,

Sorry if this something that can be easily regulated but this is the first time I use Opencart and I did not find a solution. I just installed Shoppica2 and the design seems broken – check here:

http://www.gifi.bg

Anybody know what may be the reason? Did I not installed something correctly?
 vassilyovska
October 2, 2012 at 6:54 am #13887

Hi again – I still have the same issue, can anybody assist?
 vassilyovska
October 2, 2012 at 3:59 pm #13905

Guys I am still nowhere even after reinstalling the whole store and uploading the Shoppica files again – clearly something is not loading properly. Please, just take a quick look and at least let me know what your thoughts are on the origin of the issue – i can try and fix it up myself
 vassilyovska
October 4, 2012 at 3:40 pm #13962

Hi,

We see some database errors at the moment. Is everything working with the default OpenCart theme?

P.S. Generally, we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Best,
ThemeBurn team
 TB Support
October 5, 2012 at 5:51 pm #14035

Hi, didn’t know the matter of the topics so I’ll keep this in consideration from now on.

As for the design, it’s still not working properly – a friend of mine tried to fix it, however he said it’s still needs to be work on; he asked me to refer (in case you need this information) that he changed the header.php in the TB folder and there was some issue with the CSS. I am leaving ftp login details below:

Thank you for your help
 vassilyovska
October 5, 2012 at 6:31 pm #14049
You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!
 TB Support
October 9, 2012 at 12:52 pm #14127

Hi again

host provider support said some permissions were not set properly on the stylesheet folder and stated they’ve fixed them – does it make any diff on your side? It’s still not working properly I think (look for example the layout type, I set it to be fixed and it’s not, color schemer does not work and so on) and it’s loading quite slow.
 vassilyovska
October 9, 2012 at 10:17 pm #14160

Hi,

You don’t need to do anything, the theme loads all the resources (html, css) perfectly now. You may need to clear your browser cache, if you experience problems, but it loads normally here.

The loading is not connected with Shoppica in any way. We’ve tried the default theme and we can see the lag there too. Most likely it is the hosting provider.

Best,
ThemeBurn team
 TB Support
October 10, 2012 at 10:14 am #14169

I understand. Thank you very much for your kind support on the matter!
 vassilyovska
October 10, 2012 at 10:18 am #14170

Hi,

We’ve installed an experimental cache plugin and thing got little bit better, but it is still your hosting that is guilty for the slow page load.

Best,
ThemeBurn team
 TB Support
October 11, 2012 at 11:34 am #14218
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.