ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
27 283
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 2292 days  TB Support
OpenCart 3.0 compatibility

5 5 20 days  GeBatoka

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9876567
Shoppica 2 OpenCart Theme
1,8756278
Pavilion OpenCart Theme
1,9967415
Kiddos OpenCart Theme
3001341
BurnEngine
7392599
Technopolis OpenCart Theme
3711297
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
28260
Feature Requests
What do you want in our themes?
69172
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4086

Latest topics

Topic Voices Posts Freshness Last poster
 
Category Page column move

in: Shoppica OpenCart Theme

1 1 2 hours  graeme-77
[Not a support question] Free for custom modificaiton

in: Pavilion OpenCart Theme

2 3 3 hours  pantasd
Adding php menu Item to menu composer

in: BurnEngine

1 1 8 hours  MohammedY
Change homepage

in: Pavilion OpenCart Theme

1 2 1 day  vn12a12
[Resolved] Remove index.php?_route_=

in: BurnEngine

2 4 2 days  TB Support
WIshlist & Login Issue

in: BurnEngine

2 2 2 days  TB Support
[Resolved] Trendo Header Shift

in: BurnEngine

2 7 2 days  TB Support
How to change description under product information

in: Technopolis OpenCart Theme

2 4 2 days  TB Support
Menu Issues

in: BurnEngine

2 2 2 days  TB Support
Errors on system specials

in: Pavilion OpenCart Theme

2 3 2 days  dentech3
[Resolved] Icons from technopolis to kiddos [2017-10-29]

in: Kiddos OpenCart Theme

3 6 2 days  TB Support
hide quantity on BurnEngine (shoppica)

in: BurnEngine

2 3 2 days  TB Support
Can not register problem?

in: BurnEngine

2 2 2 days  TB Support
Theme's features

in: Technopolis OpenCart Theme

2 5 3 days  TB Support
[Resolved] Display of text on frontpage 1 2

in: Technopolis OpenCart Theme

3 20 3 days  TB Support
Viewing 15 topics - 1 through 15 (of 8,779 total)