ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0016618
Shoppica 2 OpenCart Theme
1,9086378
Pavilion OpenCart Theme
2,0217600
Kiddos OpenCart Theme
3821682
BurnEngine
9153087
Technopolis OpenCart Theme
4481552
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
31328
Feature Requests
What do you want in our themes?
70173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4289

Latest topics

Topic Voices Posts Freshness Last poster
 
Import/Export XML Product

in: Technopolis OpenCart Theme

3 5 23 mins  TB Support
Sticky Header not really responsive

in: Technopolis OpenCart Theme

2 5 25 mins  TB Support
[Resolved] Product page – cannot add product with options

in: BurnEngine

2 4 30 mins  TB Support
Blank page when adding and editing address

in: Technopolis OpenCart Theme

2 9 38 mins  TB Support
Cant't Import "install demo data" and error message on PageBuilder

in: BurnEngine

2 4 44 mins  TB Support
[Resolved] Shopping cart & Checkout Page is not displaying

in: Shoppica OpenCart Theme

2 4 47 mins  TB Support
[Resolved] Frontend images not showin, backend works fine

in: BurnEngine

2 7 47 mins  TB Support
No prices or add to cart showing on product pages etc.

in: Pavilion OpenCart Theme

2 3 48 mins  TB Support
[Resolved] No image in live seach

in: Shoppica OpenCart Theme

2 11 48 mins  TB Support
Block Group categories and picture?

in: Technopolis OpenCart Theme

2 5 48 mins  TB Support
Paginations review not working

in: BurnEngine

3 4 4 hours  diestadtgaertner
Category Main menu works as like search

in: Kiddos OpenCart Theme

2 14 2 days  Azraell35
"Error undefined" appearing in back-office + problem uploading extensions

in: BurnEngine

2 4 3 days  yoghsoap
Cart and checkout not showing any items. Detailed discription of the issue below. Please read.

in: Pavilion OpenCart Theme

1 1 4 days  graham_broomfield
Font Awesome need update

in: BurnEngine

2 4 4 days  gpamda
Viewing 15 topics - 1 through 15 (of 9,222 total)