ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
27 283
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 2317 days  TB Support
OpenCart 3.0 compatibility

7 13 15 days  axanne

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9876568
Shoppica 2 OpenCart Theme
1,8786283
Pavilion OpenCart Theme
2,0017436
Kiddos OpenCart Theme
3031355
BurnEngine
7582629
Technopolis OpenCart Theme
3791321
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
28268
Feature Requests
What do you want in our themes?
69172
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4186

Latest topics

Topic Voices Posts Freshness Last poster
 
Control Panel problem

in: Technopolis OpenCart Theme

1 1 6 hours  scorpioan
Is this project abandoned

in: BurnEngine

2 2 8 hours  Wifialarm
Cannot put items in cart after update. *URGENT*

in: BurnEngine

1 1 20 hours  joemax1990
tbScrollToTop button

in: BurnEngine

1 1 1 day  Wifialarm
BurnEngine Themes

in: BurnEngine

1 2 1 day  Wifialarm
Brands not listing their products

in: Shoppica 2 OpenCart Theme

1 1 1 day  Wifialarm
Show product in homepage

in: Technopolis OpenCart Theme

1 1 2 days  phamxuanvinh2110
Website and admin panel not opening after modification

in: Technopolis OpenCart Theme

1 1 2 days  aguloglu
some minor issues 1 2

in: Pavilion OpenCart Theme

3 17 2 days  serafinafae
Bug: Products without image Undefined variable notice

in: BurnEngine

2 3 2 days  webform
Client Login page / Cart / Checkout – Empty

in: Pavilion OpenCart Theme

3 4 3 days  agicorp
Tab/accordian issue

in: BurnEngine

2 3 3 days  armen323
Facebook messenger checkbox not loading

in: Shoppica 2 OpenCart Theme

2 3 3 days  TB Support
TB_widget not in layout

in: BurnEngine

2 3 3 days  TB Support
Pavilion + Mega Filter Pro – Not updating content based on filters

in: Pavilion OpenCart Theme

2 3 3 days  TB Support
Viewing 15 topics - 1 through 15 (of 8,818 total)