ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
24 213
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 1641 days  TB Support
BurnEngine (Pavilion 2) BETA 1 2 3 4

24 46 1 day  StudioLeBus
Shoppica WordPress 2.0

3 3 132 days  gugga7

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9296387
Shoppica 2 OpenCart Theme
1,7685894
Pavilion OpenCart Theme
1,3034574
WordPress Themes
Shoppica WordPress Theme
1,3056055
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
26236
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2484
General Questions
Common questions and feedback regarding forum use.
2950

Latest topics

Topic Voices Posts Freshness Last poster
 
BurnEngine (Pavilion 2) BETA bugs 1 2 3 ... 7 8 9

in: Pavilion OpenCart Theme

13 127 20 hours  tecoad
BurnEngine (Pavilion 2) BETA 1 2 3 4

in: What’s new?

24 46 1 day  StudioLeBus
Change price label for special products

in: Pavilion OpenCart Theme

1 1 2 days  Snufkin
Product image not displaying

in: Pavilion OpenCart Theme

1 1 2 days  myadlan
I can’t install the “pavilion cp” in the extension module.

in: Pavilion OpenCart Theme

2 5 2 days  manjess7
Category – Sidebar Accordion open to sub-category

in: Pavilion OpenCart Theme

1 1 2 days  DJ_Jaybee
Image quality in the Banners widget

in: Pavilion OpenCart Theme

1 1 2 days  knife187
[Not a support question] Compatibility between Product Option Image PRO and Pavilion?

in: Pavilion OpenCart Theme

3 3 3 days  puckmugger
save own template

in: Pavilion OpenCart Theme

2 3 3 days  hg74
Changing preview image based on user selection

in: Pavilion OpenCart Theme

1 1 3 days  puckmugger
Missing product information

in: Pavilion OpenCart Theme

2 5 3 days  wkfinnegan
Stories Page not working

in: Pavilion OpenCart Theme

1 1 3 days  jmycroft
How to get and apply updates to Pavilion Theme

in: Pavilion OpenCart Theme

1 1 3 days  jmycroft
List more than 4 categories in Blog Listing

in: Pavilion OpenCart Theme

2 3 3 days  jmycroft
Can't change fonts in Pavilion

in: Pavilion OpenCart Theme

1 2 4 days  PiotrCB
Viewing 15 topics - 1 through 15 (of 6,479 total)