ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0046628
Shoppica 2 OpenCart Theme
1,9126387
Pavilion OpenCart Theme
2,0457687
Kiddos OpenCart Theme
4051785
BurnEngine
9683248
Technopolis OpenCart Theme
4671619
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
33330
Feature Requests
What do you want in our themes?
70173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4592

Latest topics

Topic Voices Posts Freshness Last poster
 
Urgent !!! All menu links go to home page – Categories mega menu have disappeared

in: Technopolis OpenCart Theme

1 4 2 hours  kosadam
LiveSearch displays incorrect price

in: Technopolis OpenCart Theme

1 1 16 hours  Lakovskiy
Display the sibling (same parent) subcategories on the left column

in: Pavilion OpenCart Theme

1 1 1 day  jr
Blog 3.0.2.0 / Organie – Organic Store OpenCart Theme

in: BurnEngine

1 2 1 day  furnica10
Opencart BurnEngine creating cache file main_xxx.xxx.js every time on page load

in: BurnEngine

1 1 1 day  signity
price 0

in: BurnEngine

2 3 2 days  iw9gzs
Checkout Callback and Dashboard issues.

in: Kiddos OpenCart Theme

2 6 2 days  Azraell35
[Not a support question] Fatal error: ‘Unknown “tbSlotStartSystem” after editing an opencart 3.0.2.0 theme template while Pavilion is installed

in: Pavilion OpenCart Theme

2 4 2 days  dknight00
VQMOD not working on front end

in: Shoppica OpenCart Theme

3 7 2 days  roninstudio
Installation Troubles for Opencart 3.xx – Trendo Theme – Urgent

in: BurnEngine

2 3 2 days  TB Support
[Resolved] shoppica_v.3.3.1

in: Shoppica OpenCart Theme

2 6 2 days  TB Support
OpenCart Performance+ Extension causes SyntaxError: JSON.parse

in: General Questions

2 2 2 days  TB Support
If product without image – product page with error

in: Technopolis OpenCart Theme

1 3 5 days  JAZZLT
Fire slider wording problem at mobile view

in: BurnEngine

1 1 8 days  DTSolutionssb
How to modify this list for the same demo design

in: Kiddos OpenCart Theme

1 3 9 days  esmaeel0077
Viewing 15 topics - 1 through 15 (of 9,353 total)