ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0096634
Shoppica 2 OpenCart Theme
1,9146390
Pavilion OpenCart Theme
2,0927778
Kiddos OpenCart Theme
4221831
BurnEngine
1,0423427
Technopolis OpenCart Theme
4921694
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
33334
Feature Requests
What do you want in our themes?
71173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4593

Latest topics

Topic Voices Posts Freshness Last poster
 
Page load setting make picture disappear

in: BurnEngine

2 5 9 days  JAZZLT
Cache products list page problems

in: BurnEngine

1 1 12 days  toni_sbd
Cache product page problems

in: Pavilion OpenCart Theme

2 6 12 days  toni_sbd
Categories Menu Doesnt Open in mobile browser

in: Pavilion OpenCart Theme

1 2 13 days  adimpacto
Reward Points issue when using Firefox

in: BurnEngine

1 2 20 days  roninstudio
Show price in product page

in: Technopolis OpenCart Theme

2 3 21 days  izmailskiy
cache for mobile and pc need to split

in: BurnEngine

1 1 22 days  LucianSuciu
Sticky header not able to scroll

in: BurnEngine

2 4 22 days  TIM1084
Is this support forum not longer active?

in: Pavilion OpenCart Theme

4 5 23 days  JAZZLT
how can remove this list

in: BurnEngine

1 2 27 days  esmaeel0077
Live Search not working when clicking on "all results"

in: BurnEngine

1 2 30 days  diestadtgaertner
file manager

in: BurnEngine

1 1 31 days  rinkanas
Burn Engine Inherit Functionality

in: Pavilion OpenCart Theme

1 1 33 days  websolprov
Cannot get Menu to show in mobile

in: BurnEngine

1 1 35 days  sticksandlasers
[Not a support question] Make images in MegaMenu clickable

in: BurnEngine

3 3 43 days  JAZZLT
Viewing 15 topics - 1 through 15 (of 9,524 total)