ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
26 277
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 1785 days  TB Support
Pavilion 2 has been released!

2 3 45 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9316388
Shoppica 2 OpenCart Theme
1,7785935
Pavilion OpenCart Theme
1,6205836
Kiddos OpenCart Theme
96475
BurnEngine
97358
WordPress Themes
Shoppica WordPress Theme
1,3076058
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27253
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3154

Latest topics

Topic Voices Posts Freshness Last poster
 
Impossible to Translate

in: Kiddos OpenCart Theme

1 1 3 mins  gabriel_alamo
Fatal error: 'The original language does not exist: English'

in: Pavilion OpenCart Theme

3 4 2 hours  onejak
[Resolved] Switch off Stories

in: Pavilion OpenCart Theme

2 10 4 hours  THE_GRIF
SEO URL´s not working with other languages – Gives 404 error

in: Pavilion OpenCart Theme

2 3 6 hours  Swahn
New Pavilion 2 Demo site

in: Pavilion OpenCart Theme

3 3 6 hours  looserfoot
Logo not showing?

in: Shoppica 2 OpenCart Theme

2 3 8 hours  graeme-77
[Resolved] Menu composer

in: Pavilion OpenCart Theme

2 6 10 hours  TB Support
[Resolved] Background not going end to end on INFORMATION page

in: Pavilion OpenCart Theme

2 3 10 hours  TB Support
Module Blocks after BE upgrade.

in: Pavilion OpenCart Theme

3 3 12 hours  TB Support
Older version

in: Shoppica OpenCart Theme

2 2 12 hours  TB Support
missed pages

in: Pavilion OpenCart Theme

2 2 12 hours  TB Support
[Not a support question] How to make a 1px solid border around feature image.

in: Pavilion OpenCart Theme

2 2 12 hours  TB Support
Description in Latest Products too short!

in: Pavilion OpenCart Theme

2 4 12 hours  TB Support
Sticky header in mobile view

in: Pavilion OpenCart Theme

2 2 12 hours  TB Support
[Resolved] Mobile navigation questions

in: Pavilion OpenCart Theme

2 3 12 hours  TB Support
Viewing 15 topics - 1 through 15 (of 7,007 total)