ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
27 283
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 2082 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9736514
Shoppica 2 OpenCart Theme
1,8416142
Pavilion OpenCart Theme
1,8957040
Kiddos OpenCart Theme
2591166
BurnEngine
4791817
Technopolis OpenCart Theme
264903
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27256
Feature Requests
What do you want in our themes?
67170
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3775

Latest topics

Topic Voices Posts Freshness Last poster
 
How to Install demo data

in: BurnEngine

2 4 11 hours  Anas2015
A problem after translating theme dashboard

in: Shoppica 2 OpenCart Theme

2 3 11 hours  Bazarry
tb cache files are generating links pointing to another site

in: BurnEngine

4 14 13 hours  TB Support
Error with complete SEO extension. Please help

in: Technopolis OpenCart Theme

2 5 14 hours  kehindesanusi1
Logo and sticky-header problem

in: Kiddos OpenCart Theme

2 2 16 hours  TB Support
404 Page with errors

in: BurnEngine

1 1 2 days  kaliyas
add new language and currency error?

in: BurnEngine

2 4 2 days  LucianSuciu
Account login button not showing on mobile

in: BurnEngine

2 5 2 days  awoodfin
Problem with blog SEO urls

in: Kiddos OpenCart Theme

2 3 2 days  Vozdra
Can I make Pavilion limit the number of products in category view?

in: Pavilion OpenCart Theme

1 2 2 days  Netthandel
Pavilion Fatal error: 'Call to undefined method Customer::getGroupId()'

in: Pavilion OpenCart Theme

2 7 2 days  Netthandel
few small bug

in: Pavilion OpenCart Theme

2 2 2 days  TB Support
categories do not appear

in: Technopolis OpenCart Theme

2 2 2 days  TB Support
Mobile toggle buttons (menu and cart)

in: Technopolis OpenCart Theme

1 1 3 days  elijahinvestment
My New Menu is not reflecting on website pages.

in: BurnEngine

1 1 3 days  digiwagon
Viewing 15 topics - 1 through 15 (of 8,214 total)