ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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OpenCart Themes
Shoppica OpenCart Theme
2,0106634
Shoppica 2 OpenCart Theme
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Pavilion OpenCart Theme
2,0967783
Kiddos OpenCart Theme
4251835
BurnEngine
1,0483440
Technopolis OpenCart Theme
4991694
WordPress Themes
Shoppica WordPress Theme
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HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
33336
Feature Requests
What do you want in our themes?
71173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4698

Latest topics

Topic Voices Posts Freshness Last poster
 
Died company? No support??

in: General Questions

2 4 8 days  JAZZLT
Is this support forum not longer active?

in: Pavilion OpenCart Theme

5 6 11 days  DJ_Jaybee
Need Help

in: BurnEngine

1 1 12 days  marcobo
Price not shown in product page.

in: Shoppica OpenCart Theme

1 1 19 days  guswyl81
Problem with url

in: Technopolis OpenCart Theme

1 1 26 days  pobo3
ThemeBurn with PHP 7.2

in: BurnEngine

1 2 29 days  eugeneteo
Mobile issues

in: Technopolis OpenCart Theme

1 1 34 days  S7N
Failed to load resource: the server responded with a status of 404 () – js

in: Technopolis OpenCart Theme

1 1 35 days  pobo3
Support Policy (read before posting)

in: General Questions

4 4 55 days  JAZZLT
Product bacground image

in: Pavilion OpenCart Theme

2 2 62 days  JAZZLT
fatal error on after removing a plugin

in: Technopolis OpenCart Theme

1 1 66 days  dumechosen
You see this message because BurnEngine is not properly installed.

in: Pavilion OpenCart Theme

3 6 70 days  almngzh
BurnEngine Error / hang on saving.

in: BurnEngine

3 3 75 days  JAZZLT
Add to cart not working if product have options

in: Kiddos OpenCart Theme

2 2 89 days  armendane
Blog (stories) SEO URLs

in: Technopolis OpenCart Theme

1 1 91 days  luiavag
Viewing 15 topics - 1 through 15 (of 9,547 total)