ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
26 277
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 1844 days  TB Support
Pavilion 2 has been released!

2 3 104 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9376409
Shoppica 2 OpenCart Theme
1,7905979
Pavilion OpenCart Theme
1,6806079
Kiddos OpenCart Theme
129590
BurnEngine
151527
WordPress Themes
Shoppica WordPress Theme
1,3076058
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27253
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3256

Latest topics

Topic Voices Posts Freshness Last poster
 
about some modules not work

in: Pavilion OpenCart Theme

1 1 3 hours  almuhalab
Can't insert image in Description

in: Kiddos OpenCart Theme

1 1 11 hours  gardenvista
Mega Filter PRO/PLUS works only on admin panel

in: Pavilion OpenCart Theme

1 3 1 day  magix5
Number of products in wishlist update

in: Kiddos OpenCart Theme

1 1 1 day  1cvc
How to get full width on rows in All categories, All products etc?

in: Pavilion OpenCart Theme

1 2 1 day  Netthandel
Responsive Padding 1 2

in: Pavilion OpenCart Theme

4 22 2 days  TB Support
uninstalling burn engine

in: BurnEngine

1 1 2 days  coolnik2020
Problem with blank space between header menu and edge of web browser in responsive mode

in: Pavilion OpenCart Theme

1 2 2 days  Swahn
Error message "Undefined variable: product_info" in error log

in: Pavilion OpenCart Theme

2 3 2 days  Swahn
Contact form details in Kiddos theme

in: BurnEngine

1 1 2 days  bvalkov
Add to cart buttons stopped working

in: Pavilion OpenCart Theme

2 3 2 days  gw
[Not a support question] Will be supported OpenCart v 2.3, if yes, then when?

in: Kiddos OpenCart Theme

2 3 3 days  JLMaks
Replase original logo module

in: BurnEngine

2 7 3 days  onejak
Modify Tabs in "minimal skin"

in: Pavilion OpenCart Theme

2 3 3 days  Abdullah
Add a new custom font

in: Pavilion OpenCart Theme

2 4 3 days  Abdullah
Viewing 15 topics - 1 through 15 (of 7,173 total)