ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
26 277
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

1 1 1810 days  TB Support
Pavilion 2 has been released!

2 3 70 days  TB Support

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9356406
Shoppica 2 OpenCart Theme
1,7845968
Pavilion OpenCart Theme
1,6535998
Kiddos OpenCart Theme
113535
BurnEngine
126450
WordPress Themes
Shoppica WordPress Theme
1,3076058
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
27253
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2584
General Questions
Common questions and feedback regarding forum use.
3257

Latest topics

Topic Voices Posts Freshness Last poster
 
Installed Shoppica 3, error on main page.

in: Shoppica OpenCart Theme

1 1 2 hours  smileyfacemandude
Products are not displaying correctly on the home page

in: BurnEngine

2 8 3 hours  alokgoenka
Fatal error: require(): Failed opening required ‘/home/aaryapcv/public_html/catalog/language/engli/engli.php’ (include_path=’.:/opt/alt/php54/usr/share/pear:/opt/alt/php54/usr/share/php’) in /home/aaryapcv/public_html/system/vendor/BurnEngine/admin/plugin/CommonPlugin.php on line 106

in: BurnEngine

1 1 14 hours  coolnik2020
upgrade pavilion v1.2.9 to Pavilion Minimal v2.0.2 (BE 1.0.7) opencart Version 2.0.3.1

in: BurnEngine

2 3 18 hours  Amadeus0926
[Resolved] How to set not show slider on mobile devices?

in: BurnEngine

2 5 19 hours  onejak
How could i change the footer color text

in: Kiddos OpenCart Theme

1 1 19 hours  bebeksaurus
Product Page Error

in: Pavilion OpenCart Theme

3 7 1 day  JCastro005
Problem with shopping cart on all themes (arabic)

in: BurnEngine

2 3 1 day  doody24
Pavilion – BLOG

in: BurnEngine

2 3 2 days  JCastro005
Building multiple PRODUCT LAYOUTS

in: Pavilion OpenCart Theme

1 1 2 days  looserfoot
Product page in P2/BE only shows OPTIONS.

in: Pavilion OpenCart Theme

1 1 2 days  looserfoot
cant install demo data

in: Kiddos OpenCart Theme

3 3 2 days  Ungureanu Marian
Remove 0 Prices

in: Pavilion OpenCart Theme

2 2 2 days  looserfoot
General question: Block Quotes

in: Pavilion OpenCart Theme

2 4 2 days  looserfoot
[Not a support question] Edit meta description for different multilingual languages?

in: Pavilion OpenCart Theme

2 3 2 days  Swahn
Viewing 15 topics - 1 through 15 (of 7,097 total)