ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,8916335
Shoppica 2 OpenCart Theme
1,7315831
Pavilion OpenCart Theme
5912245
WordPress Themes
Shoppica WordPress Theme
1,2485846
HTML Templates
Shoppica HTML Theme
39103
General
What’s new?
Updates, additional Resources, and general announcements
24190
Feature Requests
What do you want in our themes?
56153
Showcase
Submit your site and see what others have done!
2481
General Questions
Common questions and feedback regarding forum use.
3255

Latest topics

Topic Voices Posts Freshness Last poster
 
[Resolved] Mobile control, hide sections?

in: Pavilion OpenCart Theme

2 9 39 mins  toni_sbd
Blog not working

in: Pavilion OpenCart Theme

2 3 50 mins  yip2014
[Not a support question] Need to know where

in: Pavilion OpenCart Theme

2 3 53 mins  yip2014
Default OC Filter not Working

in: Pavilion OpenCart Theme

2 6 2 hours  EmptyThrone
[Not a support question] Shoppica product slider?

in: Pavilion OpenCart Theme

2 5 2 hours  icedge
Product layout – can I modify the position of the elements?

in: Pavilion OpenCart Theme

2 7 2 hours  TB Support
Multistore Settings

in: Pavilion OpenCart Theme

2 2 2 hours  TB Support
SSL leaving a url unsecured and some other SSL issue

in: Pavilion OpenCart Theme

2 2 2 hours  TB Support
formatting error when adding a date field to a product

in: Pavilion OpenCart Theme

1 1 2 hours  schford
Problem getting theme images to work with static subdomain?

in: Shoppica OpenCart Theme

2 5 2 hours  clinton4
How to add a sitemap page to my site

in: Pavilion OpenCart Theme

2 2 2 hours  TB Support
Problem with Stories after update to Pavilion 1.2.4

in: Pavilion OpenCart Theme

2 4 3 hours  TB Support
Bug on minimal layout

in: Pavilion OpenCart Theme

2 2 3 hours  TB Support
Side bar questions

in: Pavilion OpenCart Theme

2 2 3 hours  TB Support
Fire Slider at homescreen in intro area

in: Pavilion OpenCart Theme

2 3 3 hours  Artitex
Viewing 15 topics - 1 through 15 (of 5,636 total)