ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →



Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
Shoppica 2 OpenCart Theme
Pavilion OpenCart Theme
Kiddos OpenCart Theme
Technopolis OpenCart Theme
WordPress Themes
Shoppica WordPress Theme
HTML Templates
Shoppica HTML Theme
What’s new?
Updates, additional Resources, and general announcements
Feature Requests
What do you want in our themes?
Submit your site and see what others have done!
General Questions
Common questions and feedback regarding forum use.

Latest topics

Topic Voices Posts Freshness Last poster
Widget controllers location

in: BurnEngine

2 6 16 hours  pobo3
Cannot re-size main menu text

in: Pavilion OpenCart Theme

2 7 1 day  ncbudai
OpenCart 3.0 compatibility – BurnEngine 1.3 BETA 1 2

in: What’s new?

8 23 2 days  diestadtgaertner
Categories style Technopolis (full width) dark (or white) – how to change height

in: Technopolis OpenCart Theme

1 1 2 days  JAZZLT
Error message when ordering a product

in: Technopolis OpenCart Theme

2 4 2 days  JAZZLT
Brainy Filter and Multiple Product Quick Edit Pro modules compatibility for Technopolis and Kiddos

in: Technopolis OpenCart Theme

2 3 6 days  JAZZLT
Technopolis theme: Random, weird, unserialize error on DbSettingsHelper.php

in: BurnEngine

2 2 6 days  TB Support
How to set products at the Page

in: Shoppica 2 OpenCart Theme

2 6 6 days  TB Support
[Resolved] Modify newsletter built-in extension

in: BurnEngine

2 13 6 days  TB Support
[Resolved] Slow query improvement on get getBestSeller

in: Shoppica OpenCart Theme

2 2 6 days  TB Support
Trouble with cookies on the mobile version

in: Technopolis OpenCart Theme

2 3 7 days  pobo3
[Not a support question] Hide Out of stock products in Best Seller Module

in: Shoppica 2 OpenCart Theme

2 3 7 days  kaliyas
Sticky Mobile Header

in: Shoppica 2 OpenCart Theme

2 3 7 days  kaliyas
[Resolved] UPDATE step by step

in: Kiddos OpenCart Theme

2 14 8 days  gardenvista
Every time Mega Filter is clicked the drop down menu images are duplicated

in: Technopolis OpenCart Theme

2 2 8 days  TB Support
Viewing 15 topics - 1 through 15 (of 9,067 total)