ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0116636
Shoppica 2 OpenCart Theme
1,9166393
Pavilion OpenCart Theme
2,0987786
Kiddos OpenCart Theme
4261835
BurnEngine
1,0603450
Technopolis OpenCart Theme
5011698
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
33336
Feature Requests
What do you want in our themes?
71173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
46104

Latest topics

Topic Voices Posts Freshness Last poster
 
add new fonts to theme fonts’ list

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4 6 16 days  Solar
The filter is not displayed in the mobile version of the site

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1 1 37 days  0472
Err_Too_many_redirects

in: BurnEngine

1 1 76 days  jinalis92
OC 3.0.3 and Burn Engine

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1 1 106 days  Wifialarm
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2 3 128 days  hipshop
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in: Shoppica 2 OpenCart Theme

1 1 132 days  protechtrader
Errore irreversibile

in: BurnEngine

1 1 141 days  marcobo
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1 3 149 days  RainyMike
infinite loop

in: BurnEngine

1 1 182 days  icaroamb
the extra product fields redirect to home page

in: BurnEngine

1 1 205 days  gip2012
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1 1 217 days  drukpromo
Save settings doesn’t work

in: Pavilion OpenCart Theme

3 13 236 days  coinmad
Enable ad to cart button when price is 0

in: Pavilion OpenCart Theme

3 3 247 days  MNaef
cant go to payment step in checkout

in: Kiddos OpenCart Theme

1 1 256 days  drakas
Remove link from categories

in: Technopolis OpenCart Theme

2 3 277 days  andar82
Viewing 15 topics - 1 through 15 (of 9,566 total)