ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →



Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
Shoppica 2 OpenCart Theme
Pavilion OpenCart Theme
Kiddos OpenCart Theme
Technopolis OpenCart Theme
WordPress Themes
Shoppica WordPress Theme
HTML Templates
Shoppica HTML Theme
What’s new?
Updates, additional Resources, and general announcements
Feature Requests
What do you want in our themes?
Submit your site and see what others have done!
General Questions
Common questions and feedback regarding forum use.

Latest topics

Topic Voices Posts Freshness Last poster
Support Policy (read before posting)

in: General Questions

3 3 1 day  almngzh
Product bacground image

in: Pavilion OpenCart Theme

2 2 7 days  JAZZLT
fatal error on after removing a plugin

in: Technopolis OpenCart Theme

1 1 11 days  dumechosen
You see this message because BurnEngine is not properly installed.

in: Pavilion OpenCart Theme

3 6 15 days  almngzh
BurnEngine Error / hang on saving.

in: BurnEngine

3 3 20 days  JAZZLT
Add to cart not working if product have options

in: Kiddos OpenCart Theme

2 2 34 days  armendane
Blog (stories) SEO URLs

in: Technopolis OpenCart Theme

1 1 36 days  luiavag
Ajax Quickcheckout not working properly

in: Pavilion OpenCart Theme

1 1 36 days  gabnice
Hide Disabled Subcategories

in: Technopolis OpenCart Theme

1 1 42 days  MichalKuruc
Also bought Kiddos/Pavilion Theme (Burn Endine 1.3.1) does not work

in: BurnEngine

4 6 43 days  diestadtgaertner
Categories Menu Doesnt Open in mobile browser

in: Pavilion OpenCart Theme

1 3 43 days  adimpacto
Product List Container for brainy filter

in: BurnEngine

1 1 51 days  0472
OpenCart 3

in: What’s new?

3 7 58 days  almngzh
Site Trust seal next to add to cart button

in: Pavilion OpenCart Theme

1 1 59 days  honeybroker
Price is not shown on product page

in: Pavilion OpenCart Theme

2 2 59 days  woofyDC
Viewing 15 topics - 1 through 15 (of 9,541 total)