ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
2,0016618
Shoppica 2 OpenCart Theme
1,9086380
Pavilion OpenCart Theme
2,0257622
Kiddos OpenCart Theme
3861689
BurnEngine
9273147
Technopolis OpenCart Theme
4521572
WordPress Themes
Shoppica WordPress Theme
1,3086066
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
31328
Feature Requests
What do you want in our themes?
70173
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4289

Latest topics

Topic Voices Posts Freshness Last poster
 
Organie Theme Settings – Intro Layout

in: BurnEngine

2 2 4 hours  whyndman
Check Out issue + Paypal in web & responsive

in: Kiddos OpenCart Theme

2 3 4 hours  Azraell35
How can fix it conflict with login to see the price from isenselabs?

in: Kiddos OpenCart Theme

2 3 4 hours  Azraell35
Technopolis page builder demo data

in: Technopolis OpenCart Theme

2 5 5 hours  TB Support
[Resolved] How to install the stories extension ?

in: BurnEngine

3 9 5 hours  TB Support
Pavilion CP freezes after update from 2.2.6 to 2.3.1 (Urgent case)

in: Pavilion OpenCart Theme

2 2 5 hours  TB Support
Logout button doesn't show anywhere

in: Kiddos OpenCart Theme

2 4 5 hours  TB Support
Stories seo keywords

in: BurnEngine

2 6 8 hours  Erikas013
[Resolved] Rating stars is showing when rating option not used

in: BurnEngine

3 12 9 hours  ultimatia
Quick Checkout (marketinsg)

in: Pavilion OpenCart Theme

3 7 17 hours  dario
[Resolved] I can’t change most of the pages under the main entries in page builder content area

in: BurnEngine

2 4 5 days  TB Support
Mega Menu Height Adjustment

in: Pavilion OpenCart Theme

2 2 5 days  TB Support
[Not a support question] Borders in categories

in: Kiddos OpenCart Theme

2 6 6 days  TB Support
[Resolved] Trying the install Demo and stuck "Reading Theme Settings"

in: Kiddos OpenCart Theme

2 8 6 days  TB Support
[Resolved] Delivery Method error on Checkout Page

in: BurnEngine

2 5 6 days  TB Support
Viewing 15 topics - 1 through 15 (of 9,246 total)