ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forum Topics Posts
Archive
27 283
Topic Voices Posts Freshness Last poster
 
Support Policy (read before posting)

in: General Questions

3 3 3 days  crouchendmedia
OpenCart 3.0 compatibility

7 13 53 days  axanne

Forums

Forum Topics Posts
OpenCart Themes
Shoppica OpenCart Theme
1,9906570
Shoppica 2 OpenCart Theme
1,8816307
Pavilion OpenCart Theme
2,0087457
Kiddos OpenCart Theme
3141372
BurnEngine
7762697
Technopolis OpenCart Theme
3901384
WordPress Themes
Shoppica WordPress Theme
1,3086064
HTML Templates
Shoppica HTML Theme
40111
General
What’s new?
Updates, additional Resources, and general announcements
28268
Feature Requests
What do you want in our themes?
69172
Showcase
Submit your site and see what others have done!
2684
General Questions
Common questions and feedback regarding forum use.
4188

Latest topics

Topic Voices Posts Freshness Last poster
 
Product images not showing

in: BurnEngine

2 8 4 hours  ljf255
Pavilion and php 7

in: Pavilion OpenCart Theme

1 2 6 hours  truchosky
change "Scroll to top" icon position

in: Shoppica OpenCart Theme

1 1 16 hours  jammyliu
Re Kiddos theme issue

in: Kiddos OpenCart Theme

2 5 2 days  crouchendmedia
Photo Sizes

in: BurnEngine

1 1 2 days  AmazingToysAU
Url blog fix two level?

in: Technopolis OpenCart Theme

1 1 2 days  phamxuanvinh2110
Upgrade to OC 2.3.0.2 – language code edit – BE text blocks disappear

in: Pavilion OpenCart Theme

1 2 3 days  Netthandel
Organie theme and OpenCart 3

in: Compatible Extensions

2 2 3 days  TB Support
Custom Product Labels Configuration 1 2

in: Technopolis OpenCart Theme

2 20 3 days  AzorKhai
Support Policy (read before posting)

in: General Questions

3 3 3 days  crouchendmedia
[Resolved] Permission Denied opencart 2.3.0.2

in: Pavilion OpenCart Theme

2 3 4 days  TB Support
Brands/Manufacturers page not found error – Kiddos Theme

in: Kiddos OpenCart Theme

1 1 4 days  zumkpisces
Add Lazy Loading to images in Description

in: Shoppica 2 OpenCart Theme

1 1 4 days  kaliyas
rename option block title

in: Shoppica OpenCart Theme

2 3 4 days  chrisoosting
Save Settings

in: Kiddos OpenCart Theme

1 1 4 days  beyret
Viewing 15 topics - 1 through 15 (of 8,871 total)