Cannot Checkout!

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Hy there,

Suddenly we are facing a problem because customers can not complete the purchase! This happens in Mozilla and Explorer, while Chrome works. Please advice and help.

 b3lli
August 25, 2012 at 11:16 am #12931

ohh… to complete the situation:

in checkout step 5 doesnt respond in mozilla and explorer, it all good till step 4. After that it stops working! Customers can not complete the purchase!

 b3lli
August 25, 2012 at 11:26 am #12932

Does this issue happen with the default theme (please change to the default theme and test) or it appears with Shoppica only ?

August 28, 2012 at 12:18 pm #12983

Now working, I tested it! but funny thing is that it worked in Chrome for a while, but now it doesnt work at all.. :(

 b3lli
August 28, 2012 at 12:29 pm #12985

I really dont know where to look for that error! I think it is the payments module that is making trubles, but i did not touch it!

Button in step 5 has a output null (firebug report), so i guess that is the modules error?

 b3lli
August 28, 2012 at 12:46 pm #12991

I didn’t understand – does the checkout work with the default theme or it breaks regardless of which theme is activated – whether the default one or Shoppica ?

August 28, 2012 at 1:00 pm #12993

sorry .. it doesnt work at all, regardless of the theme..

 b3lli
August 28, 2012 at 1:19 pm #12998
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