This topic has 2 voices, contains 22 replies, and was last updated by  TB Support WP 4086 days ago.

Cart and Register problem / update quantity does not work and country selection not there.

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ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Cart and Register problem / update quantity does not work and country selection not there.

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Hello,

this is still the same problem with my cart.

1. still cannot select the country for register
2. when updating quantity for items the up/down arrow adds numbers but does not auto update the price or when i click update it reverts back to 1.

please help urgent as i cannot go live with this problem!

thank you
 pauly
March 11, 2013 at 7:20 am #20015

Hi,

Today we will upload patch 1.2.1 on TF.

If its urgent, sent us your ftp details and we will apply the patch to your theme.

Best,
ThemeBurn Team
 TB Support WP
March 11, 2013 at 11:04 am #20037

Hi, Yes it is urgent, I have been waiting for sometime now.

Can you please fix it

i have given you the login details previously at this thread. http://support.themeburn.com/topic/problem-with-cart-and-check-out-procedure#post-20036

Hello, to access my site you need….

Thanks for the help!
 pauly
March 11, 2013 at 12:39 pm #20052

FTP access:
 pauly
March 11, 2013 at 12:42 pm #20053

Hi,

The provided details are wrong.

Best,
ThemeBurn team
 TB Support WP
March 11, 2013 at 10:22 pm #20093

Hi, No they are correct. I just checked. port is 21, but everything else is correct. can you try again ASAP
 pauly
March 12, 2013 at 12:00 am #20103

hello support can you please apply the patch asap so i can actually go live please
 pauly
March 12, 2013 at 8:31 am #20111

Hi,

This is what we get with your details and port 21:

Response:  530 Login authentication failed
Error:  Critical error
Error:  Could not connect to server

Latest version 1.2.1 is available on Themeforest for download, so please update it.

Best,
ThemeBurn Team
 TB Support WP
March 12, 2013 at 9:26 am #20113

i dont understand why you cannot get in.

any case how to do update?

I have downloaded the latest 1.2.1 from themeforest
 pauly
March 12, 2013 at 9:54 am #20119

Hi,

Please read the documentation section Update.

Best,
ThemeBurn Team
 TB Support WP
March 12, 2013 at 10:12 am #20120

honestly it seems too much work, is there an easy way to fix the problem else tell me which files to upload and overwrite. im scared to overwrite every files
 pauly
March 12, 2013 at 10:24 am #20122

Hello,

Open the documentation and you will files_changelog.html, reupload those files.

Please make a backup.

Best,
ThemeBurn Team
 TB Support WP
March 12, 2013 at 10:50 am #20124

hello there is an error on extracting the shoppica_woocommerce_1.6.x.zip and shoppica.zip
 pauly
March 12, 2013 at 11:20 am #20125

did you find the problem, i have downloaded it multiple times with same result.
 pauly
March 12, 2013 at 11:37 am #20128

Hello,

We just tested on 3 different computers and everything is okay with archives. Please check your program for extracting.

Best,
ThemeBurn Team
 TB Support WP
March 12, 2013 at 11:51 am #20129
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