My customer reports that the have the nex problem:
first press the button add to cart and is ok but when i go to checkout or view cart, the cart is empty. I have the same problem in firefox, chorme and internet explorer, Can you help me why is happening this. please helpme to resolve this.
I have opencart 1.5.6 in multi store mode 6
http://www.mayoreonaturista.com
|
|
Hi,
The problem comes when a customer opens the store as domain.com , adds products and when goes to the cart page, he is redirected to the www.domain.com/cart . The case is that you set cookies for two different domains (adding products to the cart is a cookie job). You cart is empty because you’ve never added products for www.domain.com website.
The solution is to have a server redirection from domain.com to www.domain.com .
You can find more information about this redirection here:
http://www.thesitewizard.com/apache/redirect-domain-www-subdomain.shtml
There are plenty of similar topics around the web.
BR,
ThemeBurn team
|
|