Checkout Callback and Dashboard issues.

ThemeBurn SupportForumsOpenCart ThemesKiddos OpenCart ThemeCheckout Callback and Dashboard issues.

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Hi again,

i have again one more issue.

Issue-1: i receive a issue by order approve and payment method choosing. I see so an error.

Notice: Undefined index: fax in /home/u7504978/public_html/vqmod/vqcache/vq2-system_storage_modification_catalog_controller_checkout_confirm.php on line 142

Issue-2 After checkout and paying should the web site back to account/ paying site as like paying successed. But a see empty site in this adress

I contacted with developer. Developer said to me that the callback function hasn’t been work under Kiddos. Otherwise works gut.!

3- After this selling i don’t see any orders and sales in admin website, although the order in issue-2 proceeded in payment transaction and money paid in payment company.

1- Error in website in choosing of payment method.
2- Callback method doesn’t work under theme. After paying with Credit Card doesn’t come back the website checkout or account in front-end. It needs any modification code.
3-After ordering and selling doesn’t show any infos for this selling in Total Order and Total Selling in Dashboard in admin web site. This is that any mechanism doesn’t recognize the ordering and selling.

Can you help me for those?

January 2, 2019 at 8:47 pm #66655

Yesterday called me a customer. She tried buy an article with credit card in our website.

1- after checkout she saw only empty site as like above written.
2- I checked in Dashboard in Admin site. I didn’t see any new customer and new order and sales.
3- Therefore i didn’t receive any e-mail about to order and sale.
4- after your code nobody touched in admin and ftp site!!!
5- Can you help please immediately?
6- our web site in live version and lost customers.

Many thanks for your understanding.

January 7, 2019 at 9:36 am #66700

Can you see my issue, because all customers can not to buy anything!!!

Many thanks for your understanding and helping.


January 16, 2019 at 10:05 am #66797


Can you please send us the payment extension package? You can use info at themeburn dot com.

ThemeBurn team

January 17, 2019 at 12:26 am #66800


i think you have mailserver issue. Your Mailserver doesn’t accept any E-Mail!!!

I tried to send 100kb zip document. hat Ihre Nachricht an die folgenden E-Mail-Adressen zurückgewiesen. (
Die Nachricht wurde nicht zugestellt, da sie vom E-Mail-Anbieter des Empfängers zurückgewiesen wurde. hat diesen Fehler ausgegeben:
This message was blocked because its content presents a potential security issue. Please visit to review our message content and attachment content guidelines. p11si19250061wmi.154 – gsmtp

Diagnoseinformationen für Administratoren:

Generierender Server:
Remote Server returned ’552-5.7.0 This message was blocked because its content presents a potential 552-5.7.0 security issue. Please visit 552-5.7.0 to review our 552 5.7.0 message content and attachment content guidelines. p11si19250061wmi.154 – gsmtp’
Ursprüngliche Nachrichtenköpfe:

Received: from
( by
( with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.1382.18; Thu, 17 Jan
2019 06:27:41 +0000
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Subject: WG: [ThemeBurn Support] Checkout Callback and Dashboard issues.
Thread-Topic: [ThemeBurn Support] Checkout Callback and Dashboard issues.
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January 17, 2019 at 8:34 am #66812


i share better here.

January 17, 2019 at 9:08 am #66813
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