Fire Slider on cell phone

ThemeBurn SupportForumsOpenCart ThemesBurnEngineFire Slider on cell phone

This topic has been marked as resolved.

Hi,

 

The images of Fire slider on my Page when using cell phone are beING cut.

Using a desktop,  the images are shown ok.

What Could be wrong?

Thank,

 

Jorge Luiz

 

May 10, 2016 at 2:40 pm #47401

Hi Jorge,

What browser do you use on your mobile device? Does this happen with all mobile browsers? What is your theme (BurnEngine) version?

There was a Firefox problem that was resolved in the latest engine version:

http://support.themeburn.com/topic/firefox-v-46-0-fire-slider-issue

Is this your case?

BR,
ThemeBurn team

May 15, 2016 at 7:57 am #47523

It is not my case. I am using Chrome. And the version of the theme is the Last one.

What can I do ?

May 16, 2016 at 2:55 pm #47610

Hi,

Can we take a look at the live example?

Thanks,
ThemeBurn team

May 16, 2016 at 3:08 pm #47613

Yes,

You can access censuralivre.net.

  • This reply was modified 2901 days ago by  JCastro005.
  • This reply was modified 2901 days ago by  JCastro005.
May 18, 2016 at 1:37 am #47693

Hi,

Can you provide login to your website, please? It is not public, when we tried to access it.

BR,
ThemeBurn team

May 24, 2016 at 11:45 pm #47959

Hi,

Sorry, Use this one, please:

Look at the text “DESCONTOS 40%” on the first image. That text doesnt appear on cellphone browser. The image was cut on cellphone.
The second image is shown diferente on cellphone and desktop browser.

Thanks

  • This reply was modified 2894 days ago by  JCastro005.
  • This reply was modified 2894 days ago by  JCastro005.
May 25, 2016 at 3:39 am #48021

Hi,

It seems you have disabled the slider scaling. Make sure it is ON.

http://i.imgur.com/zH6nxNJ.png

BR,
ThemeBurn team

May 27, 2016 at 5:38 pm #48181

That is it.

Thank you!

May 27, 2016 at 7:44 pm #48210

Glad we’ve helped :)

BR,
ThemeBurn team

May 31, 2016 at 6:33 pm #48263
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.