This topic has 2 voices, contains 7 replies, and was last updated by TB Support 3282 days ago.

Import Data Problem

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This is a fresh install I am having a problem when I tried to Import Data, I selected Demo Store & Design Default and the Loading icon appears and an error shows on the dev tools (see file) Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://d5241416.u92.speedlinkspro.com/admin/index.php?route=module/pavilion&controller=import&action=installSampleData&store_id=0&token=11a450c11deef11a81be888c3b76ff27&store_type=demo&import_stores%5B0%5D%5Bdesign%5D=default Home: http://d5241416.u92.speedlinkspro.com/	vgnocchi
April 23, 2015 at 3:24 am #40284
Hi! Sorry for the delayed answer. We can hardly test your configuration as it’s extremely slow. What are the parameters of your hosting plan ? BR, ThemeBurn team	TB Support
April 27, 2015 at 5:49 pm #40334
I just checked and it’s running normal, It’s the same hosting plan we are running for 10 years with over 100 domains with a lot of traffic.	vgnocchi
April 27, 2015 at 6:09 pm #40335
… and without problems, please help!!!	vgnocchi
April 28, 2015 at 12:45 am #40347
I see that the demo data has imported successfully, is there any additional problems ? Best Regards, ThemeBurn team	TB Support
April 28, 2015 at 11:01 am #40350
Yes we add this line in the htaccess: php_value memory_limit 512M and we imported the data successfully. Thanks NOW… we have a new problem When we tried to edit something on the Page Builder (Footer Area) and click update settings (see attachment) , we can’t see the changes on the site. We deleted all the cached without success, please help!	vgnocchi
April 28, 2015 at 11:58 pm #40406
Nevermind, solved!!!!	vgnocchi
April 29, 2015 at 1:14 am #40408
Marking this topic as “resolved”. If you have any other problems, please open a new topic. BR, ThemeBurn team	TB Support
May 5, 2015 at 11:18 am #40569

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