Must click on Payment Method twice

ThemeBurn SupportForumsWordPress ThemesShoppica WordPress ThemeMust click on Payment Method twice

This topic has been marked as resolved.

I have this strange behaviour with the Woocommerce/Shoppica combination:

- When I do the checkout and click the desired payment method, for a moment I see the screen is updated. Details of the payment are shown for half a second and then dissapear. It seems that my desired option has been selected, but actually it isn’t.
- I have to click the radio button twice an then it actually selected the payment method.
-Whether I use WooCommerce default payment methods or my own doesn’t matter. They all give the same problem.
- When I activate the 2013 theme the problem doesn’t occur
- I’m using WordPress 3.6.1 and WooCommerce 2.0.14
- Disabling other plugins like SEO and Google Analytics doesn’t make a difference.
- This is the url and login (hidden):

Thank you for your suggestions!
Best regards, Robbert

  • This reply was modified 3900 days ago by  joomblocks.
September 15, 2013 at 11:25 am #27525

Hello,

The problem is from plugins: Sisow iDEAL, Sisow MisterCash, Sisow OverBoeking. When they are disabled it is working fine.

Best,
ThemeBurn team

September 17, 2013 at 9:36 pm #27577

Ah ok, that’s not your fault in that case – although the problem doesn’t occur when activating other themes. Would it be able to hire you to investigate the problem a bit deeper? If yes, let me know at what costs please.
Thanks!

September 18, 2013 at 1:46 pm #27594

Hello,

Please send email to quote@themeburn.com.

Best,
ThemeBurn team

September 20, 2013 at 10:06 am #27620

Hi There,

Just wondering if you managed to fix the issue. I am running in to the same problem with the Shoppica WordPress Theme in combination with SISOW.

February 12, 2014 at 10:36 am #30483

Yes I did – but actually I do not know exactly how anymore – I did not do a code change. Did you try to make the Sisow payment method the default and first in row?

February 12, 2014 at 10:52 am #30484

Yeah, still not working. Any other ideas? This is really driving me crazy (and i’m losing customers)

February 12, 2014 at 11:08 am #30485

Themeburn, do you plan to fix this in the upcoming release of shoppica?

February 15, 2014 at 2:46 pm #30571

Hello,

We were unable to find what is the problem with double click, but we will try to find a solution when we fully finish compatibility with Woocommerce 2.1.

Best,
ThemeBurn team

February 16, 2014 at 2:40 pm #30579

With the newest update of woocommerce and shoppica this is fixed! :D

February 19, 2014 at 12:04 pm #30640

Glad everything is working fine now :)

Best,
ThemeBurn team

February 20, 2014 at 1:34 pm #30689
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.