Hello,
I just Selected another theme from BurnTheme and the price started displaying incorrectly. it is showing like 90000 for all products. i have also tried the link mentioned in your previous ticket
http://support.themeburn.com/topic/random-featured-products-price-incorrect-internal-server-error
but the problem is not getting solved .. kindly fix the problem or let us know how to fix it.
Thank You
Alok Goenka
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Hi,
Haven’t we fixed the same problem for you a couple of weeks ago? Have you overwritten your store files?
BR,
ThemeBurn team
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We just Changed to our Previous theme and then again shifted back to your theme , we havent overwritten anything. But the Problem arising should not be there in the first place. any how if u have modified any files , we should be aware of the files modified so that we can take backup of changed files so if same problem arises we can put the changed files back to correct the problem .
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There is a vQmod called ‘Random-Latest-Products-20xx.xml’, which causes your issues. We have disabled it and everything works as expected.
Regards,
ThemeBurn team
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Thanx for Reply , but after visiting the site it seems the problem is not solved ,
it is still giving the same problem
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Well, We know we are not in position to ask you the refund , but the Theme is not working for us as we expected and also we have lost many days in resolving the problem.
but we are no longer using the theme , so considering our situation , Kindly process the REFUND .
There are many more customers u will get , but for us we are Unlucky in this matter .
Pls Consider our request and Refund the Amount.
Thank You for your efforts.
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Kindly Respond to my Request , Thank You
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