Topic: Themeburn team SOSOSS CAN'T procced to checkout

This topic has been marked as not resolved.

Hello there… I already running my eshop (almost few weeks) with ur theme and my customers are fully satisfied with the way it works. I have a really major problem… in step number 5 i choose payment option Click on NEXT but nothing happens. This problem is in only one case – when you are registered person language. If you use checkout without registration – works fine. Really need ur help cause i am loosing customers brothers…	andreaspid
February 5, 2013 at 7:37 pm #18187
i try to understand what is going on and i found a very strange think that might help u… There are some products that does not show up in the basket when i click add but only if i refresh page….	andreaspid
February 6, 2013 at 8:47 am #18219
This reply was modified 4100 days ago by andreaspid.	andreaspid
February 6, 2013 at 9:19 am #18221
i also noticed that this happened when i add some product options	andreaspid
February 6, 2013 at 12:00 pm #18235
Hi, Unfortunately, this is not a Shoppica problem. We activated the default theme for a few minutes and have experienced the same bug (not updating the cart and broken checkout). The problem is caused by invalid characters in your options name. We had a similar issue quite a while ago with one of the Shoppica users and it was solved by simply rewriting the option name (not pasting it from somewhere). Sometimes, pasting text transfer errors. You can also try this extension; unfortunately we haven’t had the chance to test it. Of course, be sure to backup your database first, before you use it. http://www.opencart.com/index.php?route=extension/extension/info&extension_id=5475 Best, ThemeBurn team	TB Support
February 6, 2013 at 9:23 pm #18272
This reply was modified 4100 days ago by andreaspid.	andreaspid
February 6, 2013 at 10:39 pm #18278
We also noticed that you’re using very old verison of opencart. Can you try to upgrade it ? We believe this issue is resolved in more recent versions. Regards, ThemeBurn team	TB Support
February 7, 2013 at 9:27 am #18306
	andreaspid
February 7, 2013 at 9:50 am #18309
Hello there Themeburn i made the upgrade of opencart and shoppica to my local site but the problem still exist…	andreaspid
February 8, 2013 at 7:42 pm #18401
You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!	TB Support
February 12, 2013 at 10:08 am #18636