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Thumbnails not displaying on product page

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ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Thumbnails not displaying on product page

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Hello

I have recently encountered an issue with thumbnails of an image gallery not displaying on the product pages. This has happened ever since a recent update. The photos can still be viewed (PrettyPhoto), as there is a little bar appearing, where the thumbnails should be.

I have attempted re-adding the gallery, although this doesn’t resolve the issue.

The link to an example of the issue is: http://edutainme.com.au/product/adam-inside-out/

If you click on the ‘Images’ tab, below you will see a grey line. Clicking on this line shows the photos in prettyPhoto but there is no visible thumbnail. Inspecting the element via the browser shows there should be a 150×150 image and the image can be viewed in the source code.

Please advise on the best action to take to resolve this,

Thanks in advance for your help

Vinny
 dtche1
August 30, 2013 at 2:59 am #27111

Hello,

Which browser do you use? Because we see the Images in the tab.

Best,
ThemeBurn team
 TB Support WP
August 30, 2013 at 9:57 am #27121

Hey

I checked again with Chrome, Safari and Firefox and the issue appears to be resolved on all browsers. It is strange as the issue was reproduced on three different computers, all running Chrome, although seems to be working with no issues today.

Thanks for your prompt reply.

Vinny
 dtche1
September 2, 2013 at 2:16 am #27184

Glad you’ve managed to solve this one :)

Best,
ThemeBurn team
 TB Support WP
September 2, 2013 at 6:53 pm #27224
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