Whenever I would like to add new image to slideshow and save settings, the added image is always missing

ThemeBurn SupportForumsOpenCart ThemesShoppica 2 OpenCart ThemeWhenever I would like to add new image to slideshow and save settings, the added image is always missing

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Dear TB Team,

I would like to use your shoppica slideshow. The picture is already exist in my flickr account. When I add it three image to the slideshow and then save settings, the added image is missing. Why is this happen? Please help me.

Thank you.

Best,

JK

January 24, 2013 at 6:55 am #17519

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

January 24, 2013 at 5:35 pm #17561

Dear TB Team,

Sorry for late response.
I already figured it the solution.
I think the problem is the way I upload the image is wrong.

Thanks. You may remark this issue as resolved.

Best,

Jati K.

February 5, 2013 at 8:56 am #18152

Glad everything is OK now, Jati :)

Best,
ThemeBurn team

February 6, 2013 at 5:48 pm #18251
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