hey
after i install the theme i have some problems
1 – the module LIVEOPENCART: Related options not work with products
2 – out of stock module not work
and i need to do space between every product boxes on category and the main page ( mean every product on different box
|
|
Hi,
1) Can you please give links to the problematic extensions?
2) Can you provide a screenshot with some visual hints about the spacing you want to change?
We will need the website url, admin and ftp access, so we can check.
You can use hidepost to share private information with the support staff.
BR,
ThemeBurn team
|
|
this the extension link
http://www.opencart.com/index.php?route=extension/extension/info&extension_id=20902
product box i need
like this site: http://www.ohyeahlady.com/
|
|
Hi,
Please, do not forget that we will also need the website url, admin and ftp access, so we can check.
You can use hidepost to share private information with the support staff.
BR,
ThemeBurn team
|
|
every extension i need to install must be tell you and provide my ftp and admin or what?
|
|
Hi,
We only need the ftp and admin access. The information about the modules is enough.
BR,
ThemeBurn team
|
|
hey
i provide details from 2 days why the problem not resolved until now?
|
|
Hi,
We are working on your problem. Can you please give a link to a product that should have the Related options working? We’ve checked several products, but none of them had product options assigned.
Thanks,
ThemeBurn team
|
|
and also out of stock module not work
|
|
Hi,
We’ve examined more closely the related options module and it seems that there is some initialization problem. It can be resolved by enabling the Optimize JS option in Theme Settings > System > Page load.
Sorry for the delay, but some problems need more time and information to be resolved.
BR,
ThemeBurn team
|
|
and please tell me how i can do space between the word and option because i have the problem like this pic i attached it
|
|
Hi,
Here is a quick fix about these problems:
http://support.themeburn.com/topic/problem-rtl-after-update-to-the-new-version#post-48069
These problems has also been fixed with the most recent theme version, which you can download from your TF account.
BR,
ThemeBurn team
|
|
hey thanks for that
but another 2 problems not resolved
out of stock blugin and product box on category and home
|
|