When i click on my site on a “add to cart button” diffrent from the product page (so for example in related products) the product is not directly showing in the cart. After refreshing the page it does.
How can i fix this?
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Hi,
We will need the website url and admin access, so we can check.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Did you recieved the logindetails? Any news yet?
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Could you please take a look at this problem?
We want to lauch our new website (with shoppica theme) ASAP but first it has to work correctly.
I would like to hear from you.
Kind regards
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Hello,
We are still working on this problem will let you know when we find a solution.
Best,
ThemeBurn team
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as a temporary solution, I would like to link these “add to cart buttons” to the productpage. Is this possible? How can i do this?
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Can you please react! We have just launcht our website with the shoppicatheme. Now people are already complaning this is not working.
I need a (temporary) solution ASAP! I hope u understand.
Kind regards
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Hi,
We will need the ftp access, so we can check and do this modification for you.
You can use hidepost to share private information with the support staff.
Best,
ThemeBurn team
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Ok thank you! Please let me know what you did so i can change it after you guys come with a other better solution.
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Hello,
We cant open both site and ftp. We get Server not found.
Best,
ThemeBurn team
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sorry server was down for a couple minutes.. please try again. it is working again
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is it possible to fix this today? It would be a great help! Thank you
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Hello,
We have disabled AJAX for adding products to the cart. When we find a solution for the problem we will switch it back to normal.
Best,
ThemeBurn team
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