This topic has 2 voices, contains 7 replies, and was last updated by TB Support 1892 days ago.

Another Page builder endless loading

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Hi, I have the same problem by trying to load the page builder. The name of the site is “mamazone.bg” The theme is “Trendo”. It is just installed on the site. Would you tell me what I have to do, to receive support from you – what additional information you need? Thank you in advance!	rowing_mania
January 31, 2019 at 11:56 pm #66895
Hi, We will need a live example. Can you provide website admin and ftp access, so we can check? You can use hidepost to share private information with the support staff. BR, ThemeBurn team	TB Support
February 4, 2019 at 10:45 pm #66958
Hi, thank you for your message! The file manager is written in Bulgarian – “Файлов мениджър” Thank you in advance! This reply was modified 1904 days ago by rowing_mania.	rowing_mania
February 7, 2019 at 11:02 pm #67017
Hi, We’ve switched your PHP version to 7.2 and Page Builder is working fine now. BR, ThemeBurn team	TB Support
February 8, 2019 at 10:49 am #67030
Thank you very much – it works. But now there is a bug -when you open the site you see the message “Notice: Undefined variable: expire in/home/mamaqlxv/public_html/system/library/template.php on line 9″ There is also a double vision. I send you a screenshot. Thanks in advance!	rowing_mania
February 8, 2019 at 11:36 pm #67074
Sorry, but this error is in no way connected to BurnEngine/Trendo. It is a common bug in OpenCart 2.2.0.0 (which you’re currently using) and would appear on any other theme too. We have removed the error (which is usually not included in our free support), but you are advised to upgrade to a more recent OpenCart version (2.3.0.2 at least) as there are certainly more bugs to come. Regards, ThemeBurn team	TB Support
February 14, 2019 at 9:16 am #67152
Thank you very much for the help and the advice!	rowing_mania
February 15, 2019 at 10:22 pm #67172
Glad to be of assistance! BR, ThemeBurn team	TB Support
February 20, 2019 at 12:03 am #67237

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