Our problem seems to be the same?

Have we done somethign wrong admin? or is there a fix for it from shoppica side?

http://support.themeburn.com/topic/redirect-on-saving-settings

I’d be fairly confident in saying the above problems from various other users is identical to mine (previously posted). As soon as I disabled mod_security on my server, the error disappeared.

I am not comfortable leaving mod_security off and would really appreciate a work around from themeburns’ end as it defiantly seems to be a more widespread problem now.

@cornel23
@amdetails
@broadley

… if you have access to your mod_security for the account you have installed shoppica on, try temporarily disabling it and then see if the problem goes away. If you do not control the server – this is probably not an option for you.

Dan

@broadley

I’m not surprised they won’t disable it – it would be a serious security issue and this is why I am so keen for a resolution from themeburn.

It’s a shame your host could not temporarily disable it so we could see if it is indeed the same problem.

I’m working on Opencart v1.5.4 and Shoppica 2.
I don’t have any other mods or extensions installed just a couple of other themes for multistore sites.
I need a fix for this pretty soon as I have a few sites I want to get it working on…fingers crossed.
I also found I get an error when I try to access images in the Shoppica 2 module on the footer payment section.
However, on this the image manager doesn’t work but shows the same error message:

Not Acceptable

An appropriate representation of the requested resource /admin/ could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

The difference on this error is that it has a ‘close’ link next to the image manager text and I can clear the error and don’t have to delete cookies.

Hello ThemeBurn,

I am having the same problem as everyone else here on this thread.

Can you please just reply to this? I am running out of time on this project, so if you can’t fix this, I would like a credit issued towards a working theme.

Thanks?

Can you try to add this to the beginning of your .htaccess file:

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

Let’s see if it will help.

Regards,
ThemeBurn team

It appears your hosting is configured to work with mod_security, which cases these errors.

The 406 status means that the HTTP request Has accepted headers that the server understood but the client could not understand them or that they were incompatible with what was being requested.

Mod_security will filter for certain terms and if it meets them in the request, it throws a 406 or 500 error. Most likely, the Shoppica admin form contains one of these stop words, which are blacklisted by mod_security and this is the cause for the errors after save.

You can ask your hosting company to turn mod_security off or you can ask for the export of the blacklisted terms, so we can suggest a fix. Right now we can’t just guess which word in the Shoppica admin forms triggers the mod_security request denial.

Hope all is clear,
ThemeBurn team