This topic has 2 voices, contains 12 replies, and was last updated by  TB Support WP 4085 days ago.

Cannot add widgets, Some theme settings are missing

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Cannot add widgets, Some theme settings are missing

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Somehow today couple of issues appeared:

1. When i hover over the dashboard menus, there is no fly-out menus. I have to click every time on some menu

2. Theme options >> Font options disappeared suddenly on there is nothing to see (take a look at the attachment)

3. If i want to add some Widgets, then i cannot do it since no sidebar position opens

So, i deactivated theme and tried with some other theme – everything worked well. Reactivated Shoppica and the same thing happens.

Could you let me know how to solve these problems?
 soldier99
February 27, 2013 at 9:51 pm #19542

Hi,

There is JS error.

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
February 27, 2013 at 10:18 pm #19544

See details?
 soldier99
February 27, 2013 at 10:21 pm #19545

Hello,

Do you added any new plugins and this happens?

Is this a live site, and can we disabled all the plugins to check if its from them?

Best,
ThemeBurn Team
 TB Support WP
February 27, 2013 at 10:31 pm #19546

It should be going alive for a couple of days but you can play with it since i made a backup copy of it.

yesterday whan i installed some plugins everything seems to be working but somehow today something happened…
 soldier99
February 27, 2013 at 10:38 pm #19547

Update:

i deactivated every plugin – problem is still there

I uploaded theme files again – problem is still there

Couple of days ago i had a problem with the Uno slider, which conflicted with the PDF Invoices and Packing Slips for WooCommerce and you said ”

There is two ways to fix it.
To remove the plugin or to remove UnoSlider.
If you want to remove UnoSlider please do following:
Open: themefolder/library/core.php
Line: 106
Find:
include_once('UnoSlider/unoslider.php');
Remove or comment it with //

I did it and it seems to me that that one here caused the problem i have now. I tried to disable the PDF Invoices plugin and uploaded original core.php file and now everything seems to be working.

Now – since i do not need this Unoslider but for sure i need PDF Invoices plugin and that`s why o need this to be working without any conflicts. How can I do that?

Pleas let me know.
 soldier99
February 28, 2013 at 1:59 pm #19581

Hi,

We need the ftp details too, so we can try to fix it.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
March 1, 2013 at 3:51 pm #19651

See details below?

Thank you for your support
 soldier99
March 1, 2013 at 8:07 pm #19662

Hi,

The ftp details you provide is for another domain, can you correct them please?

Best,
ThemeBurn Team
 TB Support WP
March 4, 2013 at 11:26 am #19713

Hi,

Details are correct. I use Hostgator webhosting and in one account i have couple of domains. If you use these details you can have access to the website i have trouble with.

Just do not use http:// on the host address ;)

Theme name is Rivalette

  • This reply was modified 4085 days ago by  soldier99.
 soldier99
March 4, 2013 at 11:32 am #19714

Hi,

It is fixed.

You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!

Best,
ThemeBurn team
 TB Support WP
March 4, 2013 at 11:56 am #19728

Hi,

Excellent. Thank you!

Best regards!

Janek
 soldier99
March 4, 2013 at 12:10 pm #19741

Glad, we’ve helped.

If you like Shoppica and our support, we will appreciate your rating at ThemeForest :)

Best,
ThemeBurn Team
 TB Support WP
March 4, 2013 at 12:12 pm #19744
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