This topic has 2 voices, contains 11 replies, and was last updated by  TB Support 2706 days ago.

Can't access Theme Options using HTTPS

ThemeBurn Support › Forums › OpenCart Themes › Kiddos OpenCart Theme › Can't access Theme Options using HTTPS

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Hi, I just tried to activate https protocol to secure my site. But if I use https, I can’t access theme options. The page can’t reload. I tried to use http again and it works well.

What should I do?

Thank you

  • This reply was modified 2714 days ago by  thexwarrior.
 thexwarrior
November 23, 2016 at 8:48 am #53527

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
November 24, 2016 at 10:31 am #53594

Okay, this is the access:

When I click the TB menu, the protocol change to regular http://.

  • This reply was modified 2713 days ago by  thexwarrior.
 thexwarrior
November 24, 2016 at 12:34 pm #53598

Hi,

your issue has been fixed. The fix will be applied to the next theme updates too, so you don’t have to worry when upgrading.

Regards,
ThemeBurn team
 TB Support
November 24, 2016 at 2:46 pm #53607

Whoa!!! Thank you. TB Support is always awesome. :)

 thexwarrior
November 25, 2016 at 6:31 am #53643

Btw, may I know what you do to fix this error? Because I see my seo url is changed now.
 thexwarrior
November 25, 2016 at 9:17 am #53651

For comparasion, I’ve old site (for experiment) that use seo url extension and the url looks like this.

Although I use https:// the seo url is fine. I just realize the seo url is not working after https:// error fixed.
 thexwarrior
November 25, 2016 at 10:04 am #53653

This error is not connected to our https fix, because it concerns the admin area only. It is connected with the way you force https on the frontend. You do it with htaccess, but this is not the right way.

We have attached an extension which should fix this problem. You have to unzip it and install it through the opencart extension installer. Then you have to refresh the extensions.

Regards,
ThemeBurn team
 TB Support
November 25, 2016 at 11:18 am #53655

Thanks for your help. It works well now. :)

But, I think I got another problem after this :D

Now, I hard to open view BE Theme Options (ex: Menu Composer) and notice an error “this page trying to load scripts from unauthenticated sources”.

Need another fix? :D

 thexwarrior
November 25, 2016 at 12:19 pm #53664

Hi,

Was the “Use SSL” option in System > Settings intentionally turned OFF? When we put it ON everything worked fine.

BR,
ThemeBurn team
 TB Support
November 28, 2016 at 5:15 pm #53783

Hahaha … I forgot. :D

Thanks for TB awesome support ;)

 thexwarrior
November 29, 2016 at 3:38 am #53816

Glad we’ve helped :)

BR,
ThemeBurn team
 TB Support
December 1, 2016 at 10:40 am #53904
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