This topic has 3 voices, contains 6 replies, and was last updated by TB Support 3149 days ago.

Can't save the settings

Tagged: pavilion, save_setting, theme_setting

This topic has been marked as not resolved.

Hello, We are launching a new version of our website using your Pavilion theme. Unfortunately the settings are not being saved in the pavilion panel and when we click on “Update Settings” button, the loading indicator just keeps spinning and no settings are being saved. Once ago we had this problem on our local setup and we had to setup everything from scratch. Please help us with to solve this issue. We are behind our schedule and need to launch the website by the end of this. Below is the login credential for your reference. Thank you again,	boorsika
August 13, 2015 at 8:47 am #42616
Just wanted to clear things out for you. The “Save Content Settings” button is working but the “Update settings” button within each block is not working and the loading page just keeps spinning with “Updating block settings” message.	boorsika
August 13, 2015 at 10:19 am #42617
Hi, We see that you have some custom OC installation that causes a javascript error in Pavilion CP. Can you try to restore this core OC file: `http://www.site.com/admin/view/javascript/ckeditor/ckeditor.js` BR, ThemeBurn team	TB Support
August 13, 2015 at 11:30 am #42619
Hello, We had renamed the admin folder for the security purposes and it looks like Pavilion is not working under this situation. That would be great if you could fix this issue in your next release so that it works independently of the admin folder name. Regards, Boorsika	boorsika
August 13, 2015 at 12:05 pm #42625
Added on our ‘to do’ list. Thanks for the suggestion. BR, ThemeBurn team	TB Support
August 13, 2015 at 12:33 pm #42636
I’m encountering the same problem where the loading indicator just keeps spinning and no settings are being saved. Help!	cindybee
September 9, 2015 at 10:02 pm #43097
@cindybee Have you renamed the admin folder, or you just can’t save settings? Maybe this fix will work for you: http://support.themeburn.com/topic/pavillion-keeps-hanging-while-saving BR, ThemeBurn team	TB Support
September 14, 2015 at 6:05 pm #43151

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