Check out: tax value and total prices are not updated when changing Country, incorrect values at checkout

ThemeBurn SupportForumsWordPress ThemesShoppica WordPress ThemeCheck out: tax value and total prices are not updated when changing Country, incorrect values at checkout

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My shop is located in the Netherlands. So I have to calculate tax for customers from Europe.

Problem:
Tax and Total prices are not updated when entering or changing the country.

When the country value (list) is changed the tax and total prices are not recalculated correctly.

This is what I did:
Installed completely new WordPress 4.0 site (no plug-ins), see video, all had to be activated!
Installed newest WP E-Commerce plug-in
Installed the newest Shoppica theme.
Added 2 products to the WP E-Commerce.
Added these products to the checkout.

With the default theme the tax and total prices are correctly updated when changing the Country value, with the Shoppica theme not. Only are a manual page refresh the values are updated.
This is very problematic because customers see wrong values and do not trust the site anymore.

Please help!

  • This reply was modified 3513 days ago by  mulcamd.
September 13, 2014 at 5:11 pm #33118

Hello,

We are working for solution on this problem. But our suggestion is to migrate to Woocommerce plugin, because WP E-commerce is curently very bugy.

Best,
ThemeBurn team

September 15, 2014 at 8:41 pm #33143

Thank you for working on this problem.

I understand and value your advice for migrating to WooCommerce, but at this moment this is not an option. At this moment a migration is not possible.
Perhaps in the future.

Please keep me posted.

September 16, 2014 at 7:57 pm #33166

Hello,

We are doing our best but the update may be delayed because there is another major problems which need to be fixed.

We will keep you updated.

Best,
ThemeBurn team

September 20, 2014 at 5:54 pm #33206

I took your advice and switched to Woocommerce.
For me, this problems needs not to be solved anymore.

October 31, 2014 at 4:29 pm #33902

Glad you’ve managed to solve this one :)

Best,
ThemeBurn team

November 1, 2014 at 11:28 am #33910
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