This topic has 2 voices, contains 1 reply, and was last updated by TB Support WP 4077 days ago.

Cloudzoom and thumbnail gallery not working on product page

Tagged: cloudzoom, duplicates, product view, store, thumbnail, zoom issue

This topic has been marked as not resolved.

Hi, I’m attempting to use the Cloudzoom feature for the product gallery, setting the gallery to “Under the preview image” (see attached image). When there is only one product image, Cloudzoom works just fine. Once there are galleries with multiple product images the thumbnails get duplicated (i.e. if there are two images, four will display). When selecting alternative thumbnails the main image changes but the zoom feature zooms on the original image and not the current selection. This issue only occurs when using the Cloudzoom gallery, the Prettyphoto does not duplicate thumbs or have an issue alternating/viewing images. Placing thumbs “In separate tab” does not cause any issues with the Cloudzoom gallery. This reply was modified 4078 days ago by thinkus. This reply was modified 4078 days ago by thinkus. This reply was modified 4078 days ago by thinkus. Reason: Added attachment	thinkus
February 27, 2013 at 3:49 am #19511
Hi, We will need the website url, admin and ftp access, so we can check. You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support WP
February 27, 2013 at 9:21 pm #19541

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