This topic has 2 voices, contains 15 replies, and was last updated by  TB Support WP 3685 days ago.

CSS doesn't work!

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ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › CSS doesn't work!

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I’m trying to active this template but always get on this: Can’t use database : No database selected.

I tried with a child and parent template, and ALWAYS I get the same message.

I tried to upload the complete shoppica folder to my templates folder almost 3 times, and ALWAYS I get the same message.

Please, I need some help with this!!
 Art Project Group
March 20, 2014 at 10:19 am #31114

Ahh, I tried without any plugin actived, and it doesn’t work, I tried with others templates, and works fine.

Please, help!

P.D: WordPress 3.8.1 and WooCommerce 2.1.5.
 Art Project Group
March 20, 2014 at 10:21 am #31116

Nobody?
 Art Project Group
March 21, 2014 at 8:01 pm #31141

Nobody help on your support forum!!!

I bought a template that no work and nobody answer nothing…

It’s urgent!!!
 Art Project Group
March 21, 2014 at 8:04 pm #31142

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
March 24, 2014 at 10:43 pm #31168

Has access just to your template files.

Please, It’s very urgent!
 Art Project Group
March 25, 2014 at 7:06 pm #31193

Hello,

To fix the problem we will need the ftp access.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
March 25, 2014 at 9:31 pm #31194

I sent the FTP access to you.
 Art Project Group
March 25, 2014 at 9:32 pm #31195

I write it again:

Please, it’s very urgent!!
 Art Project Group
March 25, 2014 at 9:33 pm #31196

Hello,

We will need the access to wp-config.php file which is in wordpress root folder because the problem is there.

We will correct this as soon you give access to wp-config.php file.

Best,
ThemeBurn team
 TB Support WP
March 26, 2014 at 4:06 pm #31200

I can’t open the FTP because is a special multi domain installation.

 Art Project Group
March 26, 2014 at 5:45 pm #31209

Hello,

The problem is that our custom CSS is gathering data from wp-config.php and if the variables there are different the CSS is not working.

Please send the wp-config.php with all correct values as db_name, db_user, db_pass, etc to quote@themeburn.com and we will find a way to make it work.

Best,
THemeBurn team
 TB Support WP
March 26, 2014 at 7:10 pm #31211

Sended.
 Art Project Group
March 26, 2014 at 7:17 pm #31213

Hello,

The problem is fixed.

Best,
ThemeBurn team
 TB Support WP
March 26, 2014 at 10:23 pm #31214

Can you tell me what has changed?
 Art Project Group
March 26, 2014 at 10:25 pm #31215
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